Good Day Brian,
Our deepest apologies that the condition of the boat did not meet your needs. We appreciate your honest feedback and we are looking into the matter at our Casale Base. We aim to provide excellent customer service, so we are sorry to hear if you received less than that. I have forwarded this feedback on to the right teams, however if there is anything further, please feel free to contact our customer service team directly at customerservice@leboat.com.
Sincerely, Le Boat Team