Dear Customer,
Than you for your feedback, we apologize for the inconvenience.
We have noticed your order was returned, after multiple attempts of delivery. We work with different courier services around the globe, even thought all of them have polices of reaching out to receivers after 2 delivery attempts, most of them still doesn't do it. Your order was returned without our knowledge, it was the reason the whole prosses got delayed. We apologize again for such issue and hope to make it up to you.
Please reach out to us on hello@nordgreen.com for more details.
Your Nordgreen Team
