Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Norton Insurance Brokers Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/norton-insurance-brokers | Feefo

Tiek rādīti visi 1,611 pārskati

Uzticams klients

2 years ago

Pirkuma datums: 10/05/2022

I always receive an excellent service from Norton Insurance. Its never been anything but good old fashioned service where youget to speak to a person when you call. Having your own account manager al

...

Read all

Joe Turner

Norton Insurance Brokers

2 years ago

Thank you for your feedback and kind words. Im really happy you are benefiting from the personal client manager service and that you are being looked after. I will pass this feedback on to your personal client manager Usman Hussain. Warm Regards Joe Turner

Skatīt pilnu klienta pārskatu

Mr Beckett

2 years ago

Pirkuma datums: 08/05/2022

Ko Mr Beckett teica par Norton Insurance Brokers:

Your insistence on charging a £15.00 'administration fee' on top of a premium of over £1,600 leaves a bad taste. I have given you very little work over many years and am being played as a fool. I ment

...

Read all

Joe Turner

Norton Insurance Brokers

2 years ago

Thank you for your feedback. I am sorry you feel this way, as a company we have to treat all customers fairly. I will listen to the call and provide any feedback to the advisor if needed. Warm Regards Joe Turner

Skatīt pilnu klienta pārskatu

Mr Morton

2 years ago

Pirkuma datums: 10/05/2022

Ko Mr Morton teica par Norton Insurance Brokers:

Their service remains very helpful, competitive and accommodating, just as in previous years, for my classic and more modern cars.

Joe Turner

Norton Insurance Brokers

2 years ago

Thank you for your feedback and kind words Mr Morton, I will pass this feedback on to your personal client manager Jayne Devey. Warm Regards Joe Turner

Skatīt pilnu klienta pārskatu

Mr Britton

2 years ago

Pirkuma datums: 02/05/2022

Ko Mr Britton teica par Norton Insurance Brokers:

Yes deffinatly

Joe Turner

Norton Insurance Brokers

2 years ago

Thank you for your feedback and kind words Mr Britton, I will pass this on to your personal client manager Usman Hussain. Warm Regards Joe Turner

Skatīt pilnu klienta pārskatu

Mr Rome

Kilmaurs

2 years ago

Pirkuma datums: 03/05/2022

Ko Mr Rome teica par Norton Insurance Brokers:

yes. Always get competent and friendly service

Joe Turner

Norton Insurance Brokers

2 years ago

Thank you for your feedback and kind words, I will pass this on to your personal client manager Usman Hussain. Warm Regards Joe Turner

Skatīt pilnu klienta pārskatu

Uzticams klients

2 years ago

Pirkuma datums: 21/04/2022

The Insurance and renewal process are good. BUT they keep changing my 'personal broker' each year and you get the impression that they don't look up the history and ask for info you have already suppl

...

Read all

Joe Turner

Norton Insurance Brokers

2 years ago

Thank you for your feedback, I do apologise you feel this way. Going forward you are part of Norton and have your own personal client manager who is Gemma Fowkes she will look after all your needs and be your point of contact so you don't have to speak to numerous people. Hopefully, you won't have this issue going forward. Warm Regards Joe Turner

Skatīt pilnu klienta pārskatu

Uzticams klients

2 years ago

Pirkuma datums: 19/04/2022

Haven’t fulfilled their promises

Joe Turner

Norton Insurance Brokers

2 years ago

Thank you for your feedback, I do apologise you feel this way. I will contact you directly to see if there's anyway we can help out and the reasons behind this feedback so we can look into this. Warm Regards Joe Turner

Skatīt pilnu klienta pārskatu

Mr Hedley

2 years ago

Pirkuma datums: 14/04/2022

Ko Mr Hedley teica par Norton Insurance Brokers:

Timely information and prompt response to a problem I caused.

Joe Turner

Norton Insurance Brokers

2 years ago

Thank you for your feedback and for trusting us with your insurance for another year, I will pass this on to your personal client manager Gemma Fowkes. Warm Regards Joe Turner

Skatīt pilnu klienta pārskatu

Mr Robertson

2 years ago

Pirkuma datums: 20/04/2022

Ko Mr Robertson teica par Norton Insurance Brokers:

They provided house insurance at I price I was happy with. I have recommended them to my family.

Joe Turner

Norton Insurance Brokers

2 years ago

Thank you for your feedback Mr Robertson, I will pass this on to your personal client manager Gemma Fowkes. Warm Regards Joe Turner

Skatīt pilnu klienta pārskatu

Uzticams klients

2 years ago

Pirkuma datums: 17/04/2022

It was a good service last year and again on renewal all went well, but the benefit of having a single point of contact is immense, this is a rare exceptional service.

Joe Turner

Norton Insurance Brokers

2 years ago

Thank you for your feedback and kind words this really means a lot to us as a company. I will pass this on to your personal client manager Gemma Fowkes. Warm Regards Joe Turner

Skatīt pilnu klienta pārskatu

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par Norton Insurance Brokers

Norton Insurance Brokers has been dedicated for over 50 years to helping protect our customer’s interests and assets, through quality insurance provision. Our vision is simple. We will protect your insurance needs with experience, integrity and care so you can enjoy more of life’s adventures. Whether you need protection for your home, your vehicles, valuables you’ve collected, trips you’re taking either solo or with family, or your business, we have solutions that will help take care of you and yours. Our personal client manager service means you’ll have a dedicated contact to speak with and to support you and your needs.

Read all

01212469092

Norton Insurance Brokers Ltd, 4 Vicarage Road, Birmingham B15 3ES, Edgbaston, Birmingham, West Midlands, WS13 8TW, United Kingdom