Very gross, and dirty, and worn out. This was the worst room I've ever seen.
Your Room : Matig
Hotel Staff : Ondermaats
Hotel Public Spaces : Matig
Hotel Cleanliness : Matig
Hotel Location : Goed
Travel Advisor
AAA Northway
12 months ago
We are sorry to hear you had a disappointing experience and appreciate you sharing your insight on Quality Inn & Suites. As a valued member, your feedback is important to us, and we thank you for taking the time to provide your review.
I booked 2 King rooms via the AAA website and received an email confirming both rooms. When we arrived to check in, the hotel had only received a reservation for 1 room from "Expedia" & was sold out.
...
Alles lezen
Hotel Staff : Ondermaats
Hotel Location : Uitzonderlijk
Travel Advisor
AAA Northway
1 year ago
Thank you for alerting us to your experience. It was a pleasure speaking to you today and I hope you are satisfied with your service from AAA.
Everything was perfect. The only issue was that we were unable to utilize the room safe; it was locked and no staff was there to fix it. We waited in our room for someone to come but it never happened
...
Alles lezen
Your Room : Uitzonderlijk
Hotel Staff : Uitzonderlijk
Hotel Public Spaces : Uitzonderlijk
Hotel Cleanliness : Uitzonderlijk
Hotel Location : Uitzonderlijk
Travel Advisor
AAA Northway
1 year ago
Happy to hear you had a 5-star stay! Your insight will help other members as they make hotel reservations with AAA.
Gone downhill since our last stay. Dust and hair on closet floor, in-house phone didn’t work; No towels! Hardly any TV channels, Breakfast in The Irons was cold and overcooked. Only one staff member w
...
Alles lezen
Your Room : Goed
Hotel Staff : Goed
Hotel Public Spaces : Uitzonderlijk
Hotel Cleanliness : Uitstekend
Hotel Location : Uitzonderlijk
Travel Advisor
AAA Northway
1 year ago
Thank you for your feedback. Your insight will help other members as they make hotel reservations with AAA.
No signs on building to tell us where we were. Clerks were not friendly and acted like we were inconvenience them. Carpet was sticky and old and rooms not upgraded. Old feeling. Cracks in ceiling
...
Alles lezen
Your Room : Matig
Hotel Staff : Matig
Hotel Cleanliness : Matig
Hotel Location : Ondermaats
Geüploade media
Alle media weergeven (2)
Travel Advisor
AAA Northway
1 year ago
Thank you for your feedback. Your insight will help other members as they make hotel reservations with AAA. Someone from our Travel Team will be in touch with you.
LY
Lorrie Young
1 year ago
Nobody contacted me to resolve the issue and nothing was done to compensate our trouble and unfit accommodations. AAA, I am disappointed with your service. You are the people and service we all count on but when you don't respond to your clients/customers, that's sad.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.