Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Howden Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/astonlark | Feefo

Alle 2,582 beoordelingen worden weergegeven

Omer Ashano

New York

7 years ago

Datum van aankoop: 28/06/2017

Wat Omer Ashano zei over Howden:

Excellent service!!! very fast response time! we are very pleased pleased. Great Company. My musical instrument is the most important thing in my life, and i appreciate a company that understands tha

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Victoria Sutton

Howden

7 years ago

Thank you for your feedback. We always strive to understand how important your instruments are and Charlie was glad to be able to help in time need.

Thanks

Victoria Sutton - Claims Manager

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Betrouwbare klant

7 years ago

Datum van aankoop: 28/06/2017

From the moment the loss/damage was reported I was made to feel that the matter would be resolved speedily and professionally and so it proved to be. In this day a refreshing change.

Victoria Sutton

Howden

7 years ago

Thank you for your feedback, I am always pleased to hear we are able to help in a speedy manner. I will pass your comments to your handler, Charlie.

Kind regards

Victoria Sutton - Claims Manager

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Mr Levitan

7 years ago

Datum van aankoop: 28/06/2017

Wat Mr Levitan zei over Howden:

You acted fast and efficiently

Victoria Sutton

Howden

7 years ago

I am glad to hear we dealt promptly with your claim.

Thanks

Victoria Sutton - Claims Manager

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Mr Loewi

7 years ago

Datum van aankoop: 27/06/2017

Wat Mr Loewi zei over Howden:

First class. Couldn't have been better, caring, efficient, and one step ahead. Thank you

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Mrs Lewis

7 years ago

Datum van aankoop: 27/06/2017

Wat Mrs Lewis zei over Howden:

Prompt resolution and payout - highly recommend their services.....

Victoria Sutton

Howden

7 years ago

Thank you for you feedback, I am glad to hear that you will recommend our services.

Victoria Sutton - Claims Manager

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Mr Holden

7 years ago

Datum van aankoop: 27/06/2017

Wat Mr Holden zei over Howden:

Good communication, swift payment from the Underwriters. No complaints at all.

Victoria Sutton

Howden

7 years ago

Thank you for your feedback. I will pass onto Fiona who dealt with your claim.

Victoria Sutton -Claims Manager

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Mr Laird

7 years ago

Datum van aankoop: 27/06/2017

Wat Mr Laird zei over Howden:

Dealt with everything without me having to complete awful paperwork

Victoria Sutton

Howden

7 years ago

Thank you for your feedback, I am glad we were able to make it an easy process for you.

Victoria Sutton - Claims Manager

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Betrouwbare klant

7 years ago

Datum van aankoop: 27/06/2017

Jeg synes de har en udmærkt service, hvor de vender tilbage til mig som kunde og spørger til ærindet. Det bliver ikke glemt eller sjusket med, selv om der er flere forskellige medarbejdere med indover

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Victoria Sutton

Howden

7 years ago

Thank you for your kind words, I will pass them onto the handlers involved.

Kind regards

Victoria Sutton - Claims Manager

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Andy Cappuccini

Letchmore Heath

7 years ago

Datum van aankoop: 20/06/2017

Wat Andy Cappuccini zei over Howden:

I thought the team at Lark made the whole claim process as simple as it could be. I was really impressed with the whole process and at all times people were very polite and helpful

Victoria Sutton

Howden

7 years ago

Thank you very much for your kind words. I'm happy to hear that we made the process simple as we strive to make the claims experience as stress free as possible.

Thank you

Victoria Sutton - Claims Manager

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Mr Forst

Baden/Austria

7 years ago

Datum van aankoop: 19/06/2017

Wat Mr Forst zei over Howden:

Ich kann speziell für eine Instrumenten-Versicherung Lark wärmstens empehlen. Nicht nur, dass es wahrscheinlich kaum eine günstigere Versicherung gibt, die ganze Kommunikation und Abwicklung ist sehr

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Victoria Sutton

Howden

7 years ago

Thank you very much for your feedback. Lark are glad to have been able to help.

Thanks

Victoria Sutton - Claims Manager

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Over Howden

Howden is a group of insurance experts, with the experience to deliver for our clients and the motivation to help them thrive. We do insurance differently – and we’re determined to do it better, too. We know the market inside-out. With over 6,500 dedicated professionals and 250 office locations across the UK and Ireland, we’re using our expertise to turn insurance into a tool for social good. In April 2022, Aston Lark became part of the Howden Group, with the aim of creating a standout full-service broker, unrivalled in its quality, scale and reach in the UK and Ireland. In October 2023, we changed our name to Howden.

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0207 542 3800

One Creechurch Place, London, Greater London, EC3A 5AF, United Kingdom

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