Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Dick Lovett Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/dick-lovett | Feefo

Alle 8,662 beoordelingen worden weergegeven

Mr Philip Hawkesby

Portisy

1 month ago

Datum van aankoop: 24/07/2024

Wat Mr Philip Hawkesby zei over Dick Lovett:

Good experience. Sophie answered all of my queries and explained the new car and it's digital footprint. She even put Spotify on my phone and helped me download my favourite bands. Nothing was too muc

...

Alles lezen

Connie

Dick Lovett

1 month ago

We're so pleased to hear about your positive experience with Sophie. We hope you enjoy listening to your favourite bands on every adventure in your new X1. Best wishes.

Volledige klantbeoordeling zien

Betrouwbare klant

1 month ago

Datum van aankoop: 24/07/2024

Very enjoyable experience. Fairly quick when it came to paperwork being automated mostly. Poor area to have a test drive as needed to feel the road, but excellent sales advisor which is so important.

...

Alles lezen

Connie

Dick Lovett

1 month ago

Thank you for your 5-star review! We appreciate you choosing MINI Swindon for the purchase of your new Clubman and hope that you love the car.

Volledige klantbeoordeling zien

Ms Sarah James-Nock

Bristol

1 month ago

Datum van aankoop: 17/07/2024

Wat Ms Sarah James-Nock zei over Dick Lovett:

Buying the car was seamless, but I feel the handover could have been better - I still don’t know where all the controls are eg. How to put the automatic wipers on nor how to change the ambient lightin

...

Alles lezen

Connie

Dick Lovett

1 month ago

We really appreciate your valuable feedback, Sarah. It has been passed onto our team at MINI Swindon. We hope you enjoy your new MINI and please don't hesitate to get in touch, should you require any further assistance. Best wishes.

Volledige klantbeoordeling zien

Mr John Young

Stroud

1 month ago

Datum van aankoop: 23/07/2024

Wat Mr John Young zei over Dick Lovett:

Really good experience. Our appointment with Robert Brodie was exactly as it should be, professional, polite, with all our questions answered. He showed us a good range of cars for our budget, with

...

Alles lezen

Connie

Dick Lovett

1 month ago

Thank you for sharing your delightful comments about your experience at BMW Melksham. We hope to see you again soon! Take care.

Volledige klantbeoordeling zien

Mr Ricky Cox

Hungerford

1 month ago

Datum van aankoop: 24/07/2024

Wat Mr Ricky Cox zei over Dick Lovett:

Very excellent service, Mathew lovelock was very professional and knowledgeable and pleasant, overall a very good experience, and the new showroom looks great 💯

Connie

Dick Lovett

1 month ago

Thank you for sharing your positive experience with us, Ricky. We're so pleased to hear your feedback on our new showroom!

Volledige klantbeoordeling zien

Betrouwbare klant

1 month ago

Datum van aankoop: 27/06/2024

Excellent service, attention to detail and overall experience. The team at PCB were amazing and made it a very special and memorable day.

Connie

Dick Lovett

1 month ago

We're delighted to hear about your experience with our team at Porsche Bristol. Have a lovely day!

Volledige klantbeoordeling zien

Betrouwbare klant

1 month ago

Datum van aankoop: 20/06/2024

Smooth, friendly, easy, pleasant experience.

Connie

Dick Lovett

1 month ago

Thank you for your wonderful review. Have a splendid day!

Volledige klantbeoordeling zien

Mrs Jonetta Appleyard

Chippenham

1 month ago

Datum van aankoop: 22/07/2024

Wat Mrs Jonetta Appleyard zei over Dick Lovett:

Efficient and care about the customer

Connie

Dick Lovett

1 month ago

Thank you for your 5-star rating, Jonetta. If you require any further assistance with your new MINI, please don't hesitate to get in touch. Take care!

Volledige klantbeoordeling zien

Betrouwbare klant

1 month ago

Datum van aankoop: 22/07/2024

The entire experience was absolutely amazing, l found Kieran extremely professional and was also able to make you feel like one of the family, he explained everything so well and without judgement, ma

...

Alles lezen

Connie

Dick Lovett

1 month ago

We're delighted to hear about your wonderful experience at MINI Melksham. Thank you for taking the time to leave us a review. Have a lovely day!

Volledige klantbeoordeling zien

Mrs Barbara Andersen

Clanfield

2 months ago

Datum van aankoop: 22/07/2024

Wat Mrs Barbara Andersen zei over Dick Lovett:

Nothing was too much trouble. Jordan was extremely quick to respond to my initial request and followed up everything efficiently.

Connie

Dick Lovett

1 month ago

We really appreciate your 5-star review, Barbara. We hope you love your new MINI!

Volledige klantbeoordeling zien

Nog geen uitnodiging voor een beoordeling ontvangen?

Over Dick Lovett

Dick Lovett is a family-run business that has been supporting motorists in the South West of England and Wales for over 50 years. Today we represent BMW, BMW Motorrad, MINI, Ferrari, Porsche, Jaguar, Land Rover and Aston Martin from modern sites in Bristol, Hungerford, Melksham, Newport, Swindon and Tewkesbury. Our continued success owes much to our constant drive to deliver high customer satisfaction through a passionate team. We have dedicated Sales, Service, Parts and Bodyshop teams who pride themselves in delivering the personal service that builds lifelong relationships; encouraging customers to return time after time to take advantage of the benefits we can offer. We understand the needs of the modern motorist completely, and aim to make vehicle ownership as straightforward as possible, no matter what your requirements may be.

Alles lezen

The Copse, Frankland Road, Swindon, Wiltshire, SN5 8YW, United Kingdom

Feefo Trusted Service Awards

Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.

Wat zijn Trusted Service Awards

Waarom vertrouwen op Feefo-beoordelingen?

Meer informatie over Feefo