Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Gerard Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/gerard | Feefo

Alle 507 beoordelingen worden weergegeven

Betrouwbare klant

6 years ago

Datum van aankoop: 05/05/2018

Good service and delivered on time. €6 delivery charge too much.

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Betrouwbare klant

6 years ago

Datum van aankoop: 04/05/2018

Delivery arrived quickly, ordered three pairs of trousers, one was the same item in two different sizes so one had to be returned. Two parcels arrived. One was fine and had two items enclosed. the o

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Eleanor

Gerard

6 years ago

Hi there

We appreciate your feedback

We do apologise one of our stores posted one of the trousers for you due to low stock. This is a rare occasion but we simply do this so the customer is not waiting too long on there order.

I am sorry for the error made in our store, I am glad however you have now got your refund on the trousers that where unsuitable an I hope you are happy with your other purchases.

Thanks again for your comments, we take all feedback on board to ensure we are always giving customers an excellent shopping experience

Regards

Chloe

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Evelyn Marshall

6 years ago

Datum van aankoop: 30/04/2018

Wat Evelyn Marshall zei over Gerard:

Well I ordered them on Monday and did not receive them until 8 days later?? But however the clothes ate Definitely Beautiful and impeccable quality on most of the clothing???

Eleanor

Gerard

6 years ago

Hi there

Thanks for your feedback

I am sorry to hear your order took 8 days to be delivered - Southern Ireland orders can take 5 working days to be delivered once they have been dispatched due to this been international postage. I do apologise for the delay.

We are very glad you are happy with our products and appreciate your comments!

Kind regards

Chloe

Gerard Website

Evelyn Marshall

6 years ago

Thank you so much for your response, I will pay the extra in future to have orders delivered in time for when I need them again, Beautiful clothes and magnificent colors what more could I ask for, Definitely 5 Star from me X 👌👌👌

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Una Sheridan

6 years ago

Datum van aankoop: 26/04/2018

Wat Una Sheridan zei over Gerard:

Excellent service. I will definitely buy from them again

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Betrouwbare klant

6 years ago

Datum van aankoop: 24/04/2018

The item I purchased was too big so I rang the Headquarters and they were extremely helpful and sent me a replacement. They are very efficient and nice to deal with.

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Edel Kerwick

6 years ago

Datum van aankoop: 24/04/2018

Wat Edel Kerwick zei over Gerard:

Fast delivery

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Betrouwbare klant

6 years ago

Datum van aankoop: 11/04/2018

Really fast delivery

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Josephine Taylor

Dublin

6 years ago

Datum van aankoop: 13/04/2018

Wat Josephine Taylor zei over Gerard:

The staff in Gerard’s in the Ilac stores are really helpful and friendly. I also ordered online and my goods were delivered in a few days. I love the clothes from Gerard’s. I would prefer if they had

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Mary McCarthy

6 years ago

Datum van aankoop: 10/04/2018

Wat Mary McCarthy zei over Gerard:

Didn't receive my order even though I got a confirmation email and payment was accepted.

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Viktorija Akula

6 years ago

Datum van aankoop: 06/04/2018

Wat Viktorija Akula zei over Gerard:

Very good

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Nog geen uitnodiging voor een beoordeling ontvangen?

Over Gerard

We are a Ladies Fashion Retailer based in the UK with 30 stores throughout Northern Ireland, Republic of Ireland and Scotland. We pride ourselves on affordable stylish ladies fashion that ranges from sizes 10-22. From dresses to blouses, jackets to trousers, handbags to scarves you will find it all at Gerard Fashions. Our company is built on the principle of making quality products and providing reliable service. Our diversified product range continues to grow by following trends, improving our standard products, and listening to the customer. Our unique customer service has established our place in the fashion industry market.

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02890 846492

10-12 Glenwell Road, Glenwell House, Glengormley, Antrim, BT36 7RF, United Kingdom

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