Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Imaginative Traveller Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/imaginative-traveller | Feefo

Alle 321 beoordelingen worden weergegeven

FHCL

Recife/PE, Brazil

8 years ago

Datum van aankoop: 23/04/2016

Wat FHCL zei over Imaginative Traveller:

I believe that what shall be rated here is the communication with the travel agent, that was excellent (thanks Suze!), the website facilities (it's also good) and the information provided about the tr

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Helen Youngman

Imaginative Traveller

8 years ago

Hi Flavio,

Thanks so much for taking the time to leave feedback about our customer service and I'll pass on your comments to Suze!

I'm really sorry about the group size mis-information it's really unfortunate that this info slipped through the net when the group size changed from 8 to 14. I'm glad Michael managed to offer some compensation and the group size was under 14 in the end anyway but totally understand if given the option you would have chosen the smaller group size over the refund.

We do hope that you choose Imaginative Traveller to book your next adventure and once again thanks so much for the feedback.

Best wishes,

Helen

Productbeoordelingen

Tracey

Spain

8 years ago

Datum van aankoop: 06/05/2016

Wat Tracey zei over Imaginative Traveller:

Highly recommend imaginative traveler & partners

Helen Youngman

Imaginative Traveller

8 years ago

Hi Tracey, great to hear that you'd recommend us!

Productbeoordelingen

I had so much fun in 2 weeks in India - I love the fact that everything was organised the group was so much fun. I laughed so much on this trip and immersed in Indian culture. The heritage places that

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Helen Youngman

Imaginative Traveller

8 years ago

Brilliant to hear you enjoyed the trip and it sounds like you had a right laugh! Our graphic designer Nathan also did this trip last year and had amazing time. Love the photo! Best wishes, Helen

Betrouwbare klant

8 years ago

Datum van aankoop: 21/04/2016

I would certainly recommend Imaginative Traveller. Everyone I spoke to was really helpful. They always got back to me when I had a query or problem. This was the second time we have travelled with the

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Helen Youngman

Imaginative Traveller

8 years ago

Thanks very much for your review of Imaginative Traveller, it's so great to hear that you're happy with our service. I'll pass your comments on to our sales guys. We look forward to welcoming you on another adventure very soon! Best wishes, Helen

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Rob

Birmingham

8 years ago

Datum van aankoop: 24/04/2016

Wat Rob zei over Imaginative Traveller:

I have used imaginative traveller twice now. Both times have been pleasant experiences. The whole process wasn't complicated at all, very easy to book and make payments. They always seemed pleased to

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Productbeoordelingen

Kate

Berkshire

8 years ago

Datum van aankoop: 11/04/2016

Wat Kate zei over Imaginative Traveller:

I thoroughly enjoyed by trip booked through Imaginative Traveller, although I found that I took equipment that was not really necessary. The kit lists and links to a travel clothing store were very ge

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Helen Youngman

Imaginative Traveller

8 years ago

Hi Kate thanks for leaving feedback. I'm really sorry that you ended up buying some items on our kit lists that you didn't end up needing. Our kit lists are only guides as our trips are all so different.

We are now in the process of drawing up some slightly more tailored packing lists for our trips. In the meantime you're always welcome to contact us to check what kind of kit you should bring.

I do hope you come back to us to book your next adventure and if I can help with anything further, please let us know.

Best wishes,

Helen

Kate

8 years ago

Thank you for your reply Helen. It really wasn't that much of an issue, and part of the problem for myself was that I have never done this type of travelling before. I would definitely book another trip through you guys- my only issue is finding the funds for all of the trips I want to do!!!! Kind regards, Kate

Productbeoordelingen

8 years ago

Datum van aankoop: 03/04/2016

Wat Jo zei over Imaginative Traveller:

Streamline booking service plus a great help with booking flights. I would be coming back.

Helen Youngman

Imaginative Traveller

8 years ago

Hi Jolanta, thanks so much for your comments on our booking service - I'll be passing this on to Suze who you booked your trip with :)

Best wishes,

Helen

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Amy

London

8 years ago

Datum van aankoop: 07/04/2016

Wat Amy zei over Imaginative Traveller:

Dino was amazing!

Helen Youngman

Imaginative Traveller

8 years ago

Hi Amy, that's so great to hear, we'll pass on your feedback about Dino! Best wishes, Helen

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Mary

8 years ago

Datum van aankoop: 12/03/2016

Wat Mary zei over Imaginative Traveller:

Lovely trip, all the organising was done by another member of our group so I just agreed and paid up but all appeared fine.

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Martin

Argentina

8 years ago

Datum van aankoop: 26/03/2016

Wat Martin zei over Imaginative Traveller:

Excelente agencia al igual que Intrepid. Las recomiendo!

Productbeoordelingen

Araceli

Mexico

8 years ago

Datum van aankoop: 25/03/2016

Wat Araceli zei over Imaginative Traveller:

Great experience when I travelled to Egypt to spend Christmas 2001 and New Year 2002.

Productbeoordelingen

Great experience, the touristic places are very nce, but some hotels need maintenance or train their staff, example the Agra hotel had no hot water and had to be cleaned as my room had food on ot and

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Helen Youngman

Imaginative Traveller

8 years ago

Hi Araceli, thanks so much for your feedback on the trip. I'm sorry that you felt some of the hotels could be improved, I will pass on your comments to the operations department of the operator. Very glad to hear that on the whole you had a great experience.

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Over Imaginative Traveller

Imaginative Traveller provide small group tours and tailor made adventures all over the world. Imaginative Traveller is known for its innovative trips, that truly inspire the imagination. Everyone's wanderlust gene is different though, which is why we offer nearly 400 different tours travelling on an agreed itinerary as a small group. We have been inspiring trips for nearly 30 years, so let's see where your imagination could take you. We can also tailor make your holiday specifically for you . With the help of our experienced tailormade specialists, you can create your very own personalised adventure of a lifetime - choosing where you want to go, what you want to do when you get there, when you want to travel, and how long you want to stay!

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01728 862230

Camp Green, Kenton Road, Debenham, Suffolk, IP146LA, United Kingdom

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Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?