Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Imaginative Traveller Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/imaginative-traveller | Feefo

Alle 321 beoordelingen worden weergegeven

Betrouwbare klant

8 years ago

Datum van aankoop: 25/03/2016

It took a hile to get answers to my queries.

Helen Youngman

Imaginative Traveller

8 years ago

Hello, thank you for your feedback. Customer service is something that we pride ourselves in and take very seriously, so I'm very sorry that you felt our service was slow. I noticed that you booked your trip in January and January and February are our busiest months for bookings and enquiries and as we are a small company, it does take us longer to get back to people than usual. I'm very sorry about this.

We hope that you will think about travelling with us again and if there is anything I can do in the future then do let me know.

With very best wishes,Helen

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Betrouwbare klant

8 years ago

Datum van aankoop: 26/03/2016

This is the 3rd holiday I have booked through Imaginative Traveller and they have all been excellent. This one was operated by Intrepid and was a really brilliant trip.

Helen Youngman

Imaginative Traveller

8 years ago

Lovely to hear from you and great to hear that this was your third trip with us! We look forward to seeing you on another adventure at some point again.

Best wishes, Helen

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Shelly

South Africa

8 years ago

Datum van aankoop: 28/03/2016

Wat Shelly zei over Imaginative Traveller:

This was our third trip booked through Imaginative Traveller and we have always found the service to be most efficient and the agents very helpful.

Helen Youngman

Imaginative Traveller

8 years ago

Hi Shelly, so glad to hear that this is your third trip booked through us and you're happy with our customer service! I'll pass on your feedback to our sales department. Hopefully see you on another adventure soon, Helen

Productbeoordelingen

Absolutely fantastic destination. So many varied and different experiences. March/April a great time of the year to travel to Morocco - perfect weather!

Helen Youngman

Imaginative Traveller

8 years ago

Shelly, thanks a lot for your review of the South Morocco Discover tour and great to hear that you enjoyed it! Morocco is one of my favourite places but I haven't made it in to the desert yet, I've heard very good things though. If and when you'd like some more inspiration, you know where we are.

Best wishes,

Helen

Josephine

Bristol England

8 years ago

Datum van aankoop: 22/03/2016

Wat Josephine zei over Imaginative Traveller:

I thought it was a well organised trip with a great tour guide. The only fault I found was that our flight times were changed and we did not then have enough time to go through the very slow customs a

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Betrouwbare klant

8 years ago

Datum van aankoop: 12/03/2016

The inclusive transfer from Lima airport to hotel did not materialise as promised. Otherwise the booking procedure was problem free..The agents were most helpful and pleasantA

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Laurence

Bristol

8 years ago

Datum van aankoop: 12/03/2016

Wat Laurence zei over Imaginative Traveller:

An efficient service was provided by IT with reminders for payment etc. when appropriate and extra hotel bookings/transfers were also arranged for us . The tour was actually operated by Peregrin of Au

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Helen Youngman

Imaginative Traveller

8 years ago

Hi Laurence, thanks so much for leaving a review about our service and great to hear that you had an excellent experience on the tour. Kind regards, Helen

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An experience not to be missed. A well thought-out itinerary (but with maybe too many visits to Temples) that did let us experience some of the 'real India' rather than just the 'Tourist Trail'. This

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Helen Youngman

Imaginative Traveller

8 years ago

Glad you enjoyed the Classic South India tour, the pics looks great! This trips is our most popular trip in South India and receives brilliant feedback - so good choice! We look forward to hearing from you again soon. Best wishes, Helen

Roger

8 years ago

Datum van aankoop: 06/03/2016

Wat Roger zei over Imaginative Traveller:

As always, great value, great team see below

Mike Marlowe

Imaginative Traveller

8 years ago

Thank you for your review and great to hear that you enjoy dealing with the team at Imaginative Traveller.

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Karen

Dorset UK

8 years ago

Datum van aankoop: 26/02/2016

Wat Karen zei over Imaginative Traveller:

Chetan Shanker could not have been a better host.. informative..enthusiastic.. and always with such a happy smile and lovely disposition. With Chetan's assistance we tried all sorts of food and enjoye

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Fantastic introduction to India. Chetan Shanker could not have been a better host.. informative..enthusiastic.. and always with such a happy smile and lovely disposition. With Chetan's assistance we t

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Great introduction to a fantastic country...India I will be visiting again!

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Mike Marlowe

Imaginative Traveller

8 years ago

Thank you so much for your review and great to hear that you enjoyed the Southern India trip. We love India too! Thanks also for the great photos. Let us know at any time if you need anything. All the best, Mike

Russell

8 years ago

Datum van aankoop: 02/01/2016

Wat Russell zei over Imaginative Traveller:

Simple to book good service and value for money

Mike Marlowe

Imaginative Traveller

8 years ago

Thanks for your review of our service and good to hear your trip was value for money.

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Betrouwbare klant

8 years ago

Datum van aankoop: 14/02/2016

I have used Imaginative Traveller for well over 10 years and have been on 4/5 trips organised by them and I have even had my photo in their brochure. Up until this trip it has been an excellent experi

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Nog geen uitnodiging voor een beoordeling ontvangen?

Over Imaginative Traveller

Imaginative Traveller provide small group tours and tailor made adventures all over the world. Imaginative Traveller is known for its innovative trips, that truly inspire the imagination. Everyone's wanderlust gene is different though, which is why we offer nearly 400 different tours travelling on an agreed itinerary as a small group. We have been inspiring trips for nearly 30 years, so let's see where your imagination could take you. We can also tailor make your holiday specifically for you . With the help of our experienced tailormade specialists, you can create your very own personalised adventure of a lifetime - choosing where you want to go, what you want to do when you get there, when you want to travel, and how long you want to stay!

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01728 862230

Camp Green, Kenton Road, Debenham, Suffolk, IP146LA, United Kingdom

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Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?