Le Boat Beoordelingen

Dear Rory, Thank you for taking the time to write a review. We pride ourselves on delivering excellent customer service and are very sorry that you felt this was not delivered to you. We have shared your comments with the base team. The Le Boat Team

Dear Paula, Thank you for taking the time to write a review. We pride ourselves on delivering excellent customer service and are very sorry that you felt this was not delivered to you. Thank you for raising this to the attention of the base manager at the end of your cruise. Thankfully, feedback such as this is rare, but we are very sorry any disappointment. The Le Boat Team

Dear Dave, Thank you for taking the time to provide feedback on your boating holiday with Le Boat. I’m sorry that the check out was not as you would have wanted. We try to be clear around the processes that must be followed by both our Customers and our teams and to create the right expectations. We endeavor to check out our customers as early as we can but this is something that cannot be guaranteed if several parties all turn up at once. We are sorry for any inconvenience and we are delighted to hear that you enjoyed your experience on the River Shannon. We look forward to welcoming you onboard again soon. The Le Boat Team

Good Afternoon, Thank you for taking the time to provide a review. We pride ourselves on delivering excellent customer service and we are delighted to hear that you had a warm welcome at the base and over the phone. In relation to the pricing, we are sorry to hear that you feel that you were overcharged. Each year we operate a dynamic pricing model that changes based on occupancy. We look forward to welocming you on board again soon. The Le Boat Team

Dear Maura, We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that! We will share your kind comments with the Sales Team. The Le Boat Team

Dear Melissa, Thank you for taking the time to write a review. We are sorry to hear of the problems you experienced during your cruise. As you know from talking to our Base Team, the boat had to be pumped out during your cruise. We appreciate that this is not what you expected and we thank you for raising the issues to the attention of the base team. We apologise for the inconvenience caused to your boating holiday and we understand that measures have been put in place to avoid problems such as this in the future. The Le Boat Team

Dear Ciaran, Thank you for taking the time to provide a 5 star review. We are delighted to hear that you enjoyed your boating holiday on the River Shannon. We look forward to welcoming you onboard again soon. Kind regards, The Le Boat Team

Dear Ronan, Thank you for taking the time to provide feedback following your recent cruise.We are very sorry to read that you experienced some problems during your cruise. Your comments have been forwarded to our base for their actions. Kind regards, The Le Boat Team

Dear Eamon, Thank you for taking the time to provide a five star review. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received a warm welcome in Ireland. We look forward to welcoming you onboard again soon. Kind regards, The Le Boat Team

Dear Ross, Thank you for taking the time to provide feedback. We pride ourselves on delivering excellent customer service and are very sorry that you felt this was not delivered to you. We have shared your comments with the base team. Kind regards, The Le Boat Team