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Lowerys Vacation Homes Beoordelingen

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Lowerys Vacation Homes is niet langer een actieve Feefo-klant
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Edith Kemp
6 years ago
Datum van aankoop: 28/03/2018
Wat Edith Kemp zei over Lowerys Vacation Homes:
The service was wonderful. Calls I made prior to my visit was dealt with respectfully. They were very accommodating. We got in early and check in time was not until 4pm. Asked for early check in b
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Karen Roberts
Lowerys Vacation Homes
6 years ago
Thank you for taking the time to review the service that you have received from us, we are grateful for your 5 star review. We are pleased that you have had a wonderful experience from our staff and that you found our check-in procedures easy. May we take this opportunity to thank you for staying with us and we look forward to welcoming you back in the future.
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Rhonda Martin
6 years ago
Datum van aankoop: 27/03/2018
Wat Rhonda Martin zei over Lowerys Vacation Homes:
I was speaking with Maria up until my arrival. Maria was very customer friendly, always polite and always have a nice upbeat tone. When I got to the office On Friday to pick up the key code, the young
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Karen Roberts
Lowerys Vacation Homes
6 years ago
Thank you for taking the time to review our vacation home. It is pleasing to hear that you found a member of our Reservation Team to be always polite and positive, and that you received good customer service. The other member of our Reservations Team to whom you refer is currently in training as she has only been with us for a very short period. We are sure that she too will develop into a friendly and efficient member of staff. You reported that the television in the living room was not working on 23rd March. A member of our Maintenance Team went to the home on 24th March and rectified the problem. He reported that the cable was loose so he was in and out of the home in minutes. May we take this opportunity to thank you for your custom, and we hope that you will consider us in the future for your vacation needs.
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Mary Santiago
6 years ago
Datum van aankoop: 27/03/2018
Wat Mary Santiago zei over Lowerys Vacation Homes:
Recomendado
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Karen Roberts
Lowerys Vacation Homes
6 years ago
Thank you for the 5 star review that you have awarded us for your stay in our vacation home. We really appreciate you taking the time to complete this and are pleased that you have enjoyed the home and would recommend it to others. May we take this opportunity to thank you for your custom and we hope to welcome you back in the future.
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Bradly Maxim
6 years ago
Datum van aankoop: 25/03/2018
Wat Bradly Maxim zei over Lowerys Vacation Homes:
Was a nice house we stayed in but we found several things wrong. The stove didn’t work was smoking really bad outlets in kitchen didn’t work(only one), and two of the t.v’s didn’t work correctly. Call
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Betrouwbare klant
6 years ago
Datum van aankoop: 18/03/2018
I had no main TV service for 2 days. When called about this they came out to be sure that the problem was not on my end. The problem was in the provider. The home was outstanding- clean and very comfo
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Karen Roberts
Lowerys Vacation Homes
6 years ago
Thank you for taking the time to review our vacation home. We are pleased to hear you found the home outstanding, that it was comfortable and suitable for your vacation needs. We hope you had an enjoyable time. We are sorry that the television service was out of action for a couple of days, unfortunately as you have mentioned it was a matter that was outside of our control. We are very grateful to you for allowing us access to the home to search for the lost laptop, and yes you can be certain that we would extend the same service to yourself. May we take this opportunity to thank you for staying with us and we look forward to welcoming you back in the future.
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Betrouwbare klant
6 years ago
Datum van aankoop: 13/03/2018
The unit we rented was very clean, furnished well and decorated nicely. My daughter in law actually complimented my taste in choice of accommodations for our family trip! Thanks for making me look goo
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Karen Roberts
Lowerys Vacation Homes
6 years ago
Many thanks for taking the time to review our vacation property. We are really pleased to hear that you found the home very clean and that the furnishings met with the approval of your family. We trust that you had an enjoyable vacation and hope that you will consider us again for your vacation needs.
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Betrouwbare klant
6 years ago
Datum van aankoop: 29/12/2017
Rente una casa en el condominio Orange Tree en Orlando, Fl. El servicio muy malo la casa no servía el refrigerador, la atención de la gerente es impropia de una empresa,majadera, sin educación, no le
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Karen Roberts
Lowerys Vacation Homes
6 years ago
Thank you for taking the time to review this vacation home. We are very sorry that there was a problem with the refrigerator but we did all that we could to remedy the matter at a difficult time. You arrived on 24th December for a 3 night stay. The previous guest who departed that morning advised us that the refrigerator had stopped working. We immediately ordered a new item but unfortunately because of the Christmas holiday it could not be delivered in time for your vacation. This was communicated to yourself, we explained that the situation was beyond our control and we asked if there was anything that we could do to compensate and make your stay more pleasant. You requested free pool heating which we immediately agreed to. This was a pleasant conversation and you appeared quite happy with this arrangement so we were very surprised by your subsequent comments. It was a very unfortunate situation which was hampered by the fact that it was the Christmas holidays, otherwise a new refrigerator would have been delivered the same day. We are sorry that you felt let down by our services but we did everything in our power to get a new refrigerator delivered to this vacation home.
Betrouwbare klant
6 years ago
Buen día!! Efectivamente como bien mencionan acordamos que nos compensarían con la calefacción de la alberca, cosa que nunca sucedió ya que el agua siempre estuvo fría en toda nuestra estancia, nadie de la compañía acudió a revisar que la calefacción de la alberca funcionara. Por lo tanto no existía ningún interés por parte de Lowery’s vacation de revisar que nuestra estancia fuese plascentera. Al finalizar mi estancia fui personalmente a sus oficinas, además de los problemas con la casa la gerente responsable que nos atendió una persona sin escrúpulos, educación y majadera más que buscar compensarnos se portó de una manera impropia y petulante como representante de una empresa que atIende a turismo internacional, agrediendo e insultando a mi y a mi esposa, cuando nosotros éramos los afectados. Espero que los turistas que acudan a Orlando sepan que Lowery’s Vacation es una empresa mediocre que no cumple lo que ofrece a los turistas y que busquen cualquier otra opción de estancia menos ustedes para que tengan unas vacaciones realmente placenteras.
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Karen Roberts
Lowerys Vacation Homes
6 years ago
This matter has been thoroughly investigated by the Management Team to ascertain if we could have dealt with this in a better manner. Unfortunately, as previously mentioned we were unable to secure a replacement refrigerator because of the Christmas holidays.

The pool heat was put on instantly and a member of our Maintenance Team attended the home once you had left to turn the pool heating off.  The pool water was warm and set at the required temperature, and at no time during your stay did you report that the water was cold. 

We note your comments regarding your visit to our Office and are confident that at no time did our staff ‘assault’ you or your wife as you have stated in your review. We feel certain that had this of happened then you would have called the local Law Enforcement Officers. It is unfortunate, but it seems that in this instance we are not going to be able to resolve our differences. We feel that we acted appropriately and did everything within our power to overcome this problem. We will, of course, forward your comments to the home owner so that they are fully aware of the situation. We apologise for the inconvenience caused to you and your family.
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Gilson Quito
6 years ago
Datum van aankoop: 09/03/2018
Wat Gilson Quito zei over Lowerys Vacation Homes:
Great service all very fast. Thank you very much.
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Karen Roberts
Lowerys Vacation Homes
6 years ago
Thank you for taking the time to award us with a 5 star review. We are very pleased that you were satisfied with the quality of our service. We hope that you will consider Lowery's Vacation Homes in the future for your vacation needs.
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Betrouwbare klant
6 years ago
Datum van aankoop: 27/12/2017
This is my 2nd time staying in the residence and it was great to return. I did notice some wear to some of the furniture since our first visit. It was a bit colder so was unable to enjoy the pool. M
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Karen Roberts
Lowerys Vacation Homes
6 years ago
Thank you for taking the time to review our vacation home. We are pleased to hear that you were happy to return to the home. Just for your information when guests request pool heat for their vacation we turn the pool heat on two days prior to their arrival so that the water temperature is warm and ready for the first day of their vacation. May we take this opportunity to thank you for staying with us and we look forward to assisting you with your vacation needs in the future.
Betrouwbare klant
6 years ago
Thanks Karen I am aware but often when planning in advance visitors often prepare for the warmer weather in Florida. My suggestion if the clients has not requested the heated pool that is a great up sale feature as you are physically located in the state. You can check in with the customer to ensure if you will be using the pool that it is colder than usually and if you will be utilizing the pool you may want to upgrade for comfort. (It's the small details that helps) :-)
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Betrouwbare klant
6 years ago
Datum van aankoop: 08/01/2018
The lady who answer the phone when you call the office (Maria), she's very rude, have no people skills are all. We check in on December 23rd, 2017, the apartment is nice, no more than 1.5 years old, b
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Karen Roberts
Lowerys Vacation Homes
6 years ago
We are sorry to hear that you considered our service below your expectations. All of the homes on the newly developed Festival Resort have full width sliding glazed doors looking out onto the splash pool. This gives the homes their light, airy and spacious feel. We understand that having no window blinds was an important issue to you personally, however, we have not received similar comments from other customers. The photographs on our website clearly show that there is no screening on the sliding doors in this vacation home. We will pass your views on to the home owner so that they can consider this matter. Thank you for taking the time to review this vacation home.
Betrouwbare klant
6 years ago
Lighting getting into the home have nothing to do with the blinds or cortins, all you have to do is open them. Having this huge doors without blinds is a big safety and security issue beside the inconvenience of not been able to sit in the living room in the morning becouse of the sun shinning on you. And saying that all of the homes in Festival Resort have not blinds is totally not true, as you know I has been there before in diferent units and those sliding doors are covered with blinds. Having all windows covered in a vacation rental house is something you take for granted, you don't look at the photos for that. Also is not just that, is the way your front office lady (Maria) treat us the customers, very disrespectful, is not what you say but how you say it. As I said before she needs to be trained on how to talk to the public.
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Over Lowerys Vacation Homes
Lowerys Vacation Homes specialize in vacation rentals close to the Disney area of Florida. With over 30 years experience of offering first class accommodation you can rest assured you are in safe hands. All our homes are managed by us and are located on select communities within easy reach of all the attractions. Whether you want a 2 bed condo or up to a 7 bedroom detached pool home we have a property to suit your requirements. Each well furnished home come fully equipped with all amenities including free wireless internet. Just bring your toothbrush!
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7864 W. Irlo Bronson Highway, Kissimmee, Kissimme, FL, FL, 34747, United States
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Over Lowerys Vacation Homes
Lowerys Vacation Homes specialize in vacation rentals close to the Disney area of Florida. With over 30 years experience of offering first class accommodation you can rest assured you are in safe hands. All our homes are managed by us and are located on select communities within easy reach of all the attractions. Whether you want a 2 bed condo or up to a 7 bedroom detached pool home we have a property to suit your requirements. Each well furnished home come fully equipped with all amenities including free wireless internet. Just bring your toothbrush!