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Hello Vicki, Thank you for taking the time to post your review. We are delighted to hear that your order was well-packaged and arrived quickly. Many thanks, Laura

Dear Robert, Thank you for your review. We are sorry to hear that you are disappointed with the pricing of our food. The quality of the food often means that you have to feed less per day so perhaps a higher cost to purchase but the food lasts longer meaning a lower daily feeding cost. As an example, a 12kg bag of our Support All Breeds will last a 15kg dog for roughly 55 days and cost around £1.15 per day to feed. We will certainly take your comments on board and we offer our apologies that you were not fully satisfied with us on this occasion. Many thanks, Laura

Hello, Thank you for your review. It's great to hear about how much your Red Fox Lab loves her MORE, and that she is excited about it at every mealtime Many thanks, Laura

Hello, Thank you very much for your 5* review. We are overjoyed to hear that you find the service and next-day delivery option that we offer excellent. Many thanks, Laura