Vi vil gerne undskylde for din seneste erfaring og undskyld at høre, at du var mindre end tilfreds med leveringstjenesten. Vi undskylder for denne ulejlighed og vanskeligheder, du har oplevet, og vi forstår helt din skuffelse. Desværre er der nogle gange forsinkelser med Royal Mail, især i travle tider, hvor ordrer kan tage lidt længere tid. Også hvad angår sporing, der ikke virker, skyldes Royal Mail ikke altid at scanne hvert emne på alle steder, det har en tendens til at ske undertiden med Royal Mail, og vi forstår, at det kan være frustrerende. Vi håber, at du ikke dømmer Muscle Rage fra din oplevelse med Royal Mail-leveringstjenester og håber, at vi kan gøre det til dig i fremtiden. Endnu engang undskylder vi det her, og vi sætter pris på din feedback.
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with the delivery service. We do apologise for this inconvenience and difficulty you experienced, and we completely understand your disappointment. Unfortunately, sometimes delays do tend to happen with Royal Mail, especially during busy times orders can take a bit longer. Also, in regards to the tracking not working, that is due to Royal mail not always scanning each item at every location, this tends to happen sometimes with Royal mail and we understand that it can be frustrating. We hope you do not judge Muscle Rage from your experience with Royal Mail delivery services and hope we can make it up to you in the future. Once again, we do apologise for this and we appreciate your feedback.
