Dear Mrs Cookson,
Thank you for taking the time to provide this feedback and I am sorry to read that you were disappointed here. We at P&O Cruises certainly think that the formal dress code, on nominated nights, adds an important ambiance which is enjoyed by the vast majority of our guests and so I am sorry this did not meet your expectations here.
Please rest assured however that we have recorded your feedback on this and that the dress code is certainly something which is important to P&O Cruises.
Best wishes,
George
P&O Cruises