Hi
We appreciate your feedback however we would like to point out that all of the prices on our website do include VAT and no additional charges are added onto any of our orders as the prices on the site include VAT and any delivery charges, and I think in your instance we were able to give you a next day delivery at no additional cost.
However, due to HMRC regulations any invoices issued by us will show the VAT value as a separate line - the total price charged for the order will still be the same as the prices on the website we just have to show the VAT separately.
So for example if the item on the website is for £10 then it will have to be shown on the invoice as £8.33 for the item and £1.67 VAT - coming to a total of £10.
Regards
Rachal