Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Stephensons Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/stephensons | Feefo

Betrouwbare klant

7 days ago

Datum van aankoop: 03/09/2024

Service is always very good.

Productbeoordelingen

0

OL

Okehampton RFC Ltd

Okehampton

11 days ago

Datum van aankoop: 04/09/2024

Wat Okehampton RFC Ltd zei over Stephensons:

Excellent

Productbeoordelingen

0

WC

West Kirby Football Club

Wirral

21 days ago

Datum van aankoop: 19/08/2024

Wat West Kirby Football Club zei over Stephensons:

very fast delivery

Productbeoordelingen

0

Betrouwbare klant

23 days ago

Datum van aankoop: 16/08/2024

Brilliant service. Always helpful and great products

Productbeoordelingen

0

MG

Marc Redmile-Gordon

24 days ago

Datum van aankoop: 21/08/2024

Wat Marc Redmile-Gordon zei over Stephensons:

kind email response, but no compensation / review of sales web-page

Stephensons

22 days ago

Hello, Thank you for leaving your feedback, and we're sorry to hear that the foil you ordered wasn't suitable for your needs. We always strive to share as much information on our products as possible, and although it does state that the foil was 10 microns thick in the product's title on our website, we have seen that this could be made clearer in the description. This has now been updated to make sure it is easily visible. Thank you for bringing this to our attention!

Productbeoordelingen

Such a large roll of foil should really be thicker - AND thickness specified clearly at point of sale, not just on invoice (when it is too late).. 3 rolls of foil to find an alternative use for.... th

...

Alles lezen

Stephensons

22 days ago

Hello, Thank you for leaving your feedback, and we're sorry to hear that the foil you ordered wasn't suitable for your needs. We always strive to share as much information on our products as possible, and although it does state that the foil was 10 microns thick in the product's title on our website, we have seen that this could be made clearer in the description. This has now been updated to make sure it is easily visible. Thank you for bringing this to our attention!

0

GA

G D A

argyll

25 days ago

Datum van aankoop: 16/08/2024

Wat G D A zei over Stephensons:

first class ==========================

Productbeoordelingen

0

SW

Steve Williams

Norfolk

1 month ago

Datum van aankoop: 05/08/2024

Wat Steve Williams zei over Stephensons:

Excellent service - prompt delivery and great communication. We had to return an item and this was dealt with professionally and quickly. Can’t fault the service and will use again.

Productbeoordelingen

0

Betrouwbare klant

1 month ago

Datum van aankoop: 02/08/2024

all was to my satisfaction

0

Betrouwbare klant

1 month ago

Datum van aankoop: 21/07/2024

Lately it happened that there were quite a lot of glassware that they didn't have in stock.

Stephensons

1 month ago

Hi, Thank you for taking the time to leave a review, we appreciate our customers' feedback! We understand that some of the glassware you had ordered were items we didn't currently have in stock, delaying part of your order and we apologise for the inconvenience this caused. We always strive to deliver orders promptly. Unfortunately, there are occasions where we are experiencing delays due to constraints from our suppliers or manufacturers, which is why these items took longer than anticipated to reach you. We are reviewing how we can get more up-to-date information from our manufacturers when these situations arise.

Productbeoordelingen

0

Betrouwbare klant

1 month ago

Datum van aankoop: 04/08/2024

please see before that delivery was awful!

Productbeoordelingen

The glasses are great but the delivery was a nightmare. Promised delivery did not materialise and I stayed in all day for nothing and then second promised date was a repeat of the first and, finally

...

Alles lezen

Stephensons

1 month ago

Hi, Thank you for taking the time to leave your feedback, we're happy to hear you were pleased with the glasses and the service provided by our team. However, we are sorry that the delivery experience caused you any inconvenience. We have raised the issue with our courier service and appreciate you bringing this to our attention.

0

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Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?