Hello,
We’re sorry we were unable to deliver your order before your event. This is an unusual occurrence and we don't want to let any of our customers down. Please accept our sincere apologies for the inconvenience caused. If you have no use for the items now, as long as they are still in the packaging you can return them and a full refund will be given.
Please contact our customer service team on 0161 483 6256 or email sales@stephensons.com for further assistance.
Thank you for taking the time to leave your feedback, the issue has been noted.