Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Brdy Anmeldelser | Kundeservice Anmeldelser for https://www.feefo.com/reviews/bigblu-operations-limited | Feefo

Viser alle 181 anmeldelser

Pålitelig kunde

4 months ago

Kjøpsdato: 09/05/2024

Se fullstendig kundeanmeldelse

Pålitelig kunde

4 months ago

Kjøpsdato: 13/05/2024

Took a day or so to get the service bedded down. Running ok again. Have been a customer for 3 years. Rarely a problem and when there is, the tech dept. Sort it out.

Elise

Brdy

4 months ago

Hi Caroline, Thank you for kindly taking the time to leave your review. Warm regards

Se fullstendig kundeanmeldelse

Adrian Aderyn

Highlands, Scotland

4 months ago

Kjøpsdato: 13/05/2024

Hva Adrian Aderyn sa om Brdy:

Excellent customer service and technical support. Unfortunately beaten on price and technology by newer players in the market

Elise

Brdy

4 months ago

Hi Adrian, Thank you for your honest feedback. We're glad that you were impressed with our customer service and tech support teams. Kind regards

Se fullstendig kundeanmeldelse

PAT COFFEY

Birdhill

4 months ago

Kjøpsdato: 14/05/2024

Hva PAT COFFEY sa om Brdy:

Started to use the service seems to be a good service Fair price too

Elise

Brdy

4 months ago

Hi Pat, Thank you for your positive review. We're glad to hear that you are impressed with the overall service so far! Kind regards

Se fullstendig kundeanmeldelse

MARTIN SUESS

4 months ago

Kjøpsdato: 13/05/2024

Hva MARTIN SUESS sa om Brdy:

Very quick, but how it works we'll see as soon we start using it.

Elise

Brdy

4 months ago

Hi Martin, Thank you for your review. We're confident that you'll remain happy with the speeds, but in the unlikely event that this changes, please do not hesitate to get in touch! Kind regards

Se fullstendig kundeanmeldelse

Philip Wilkinson

Farm house in the middle of knowhere

4 months ago

Kjøpsdato: 13/05/2024

Hva Philip Wilkinson sa om Brdy:

A very good service, all working well so far. Thankyou. The new set up seems faster so far aswell, and with a lot more data at a lot cheaper price. Brilliant 🤠

Elise

Brdy

4 months ago

Hi Philip. Thank you for your excellent review! We're so pleased you're happy with the new KVHTS speeds and package. Kind regards

Se fullstendig kundeanmeldelse

Pålitelig kunde

4 months ago

Kjøpsdato: 10/05/2024

Unfortunately no improvement in speeds....!

Elise

Brdy

4 months ago

Hi, Sorry to hear you haven't seen an improvement in speeds. Hopefully this means that the speeds you were already receiving were sufficient, however, if this is not the case please give us a call to speak to one of our technical team who will be happy to assist you. Warm regards

Se fullstendig kundeanmeldelse

William Brailsford

Whitebridge

4 months ago

Kjøpsdato: 10/05/2024

Hva William Brailsford sa om Brdy:

The lady was very courteous and extremely helpful. Explained everything to me.

Elise

Brdy

4 months ago

Hi William, Thank you for your lovely review. Warm regards

Se fullstendig kundeanmeldelse

Pålitelig kunde

4 months ago

Kjøpsdato: 08/05/2024

Engineer visited to install yesterday and unable to install our new dish. He then tried to reinstall our old system bc and was unable to get this working again so we are now left with no internet.

Elise

Brdy

4 months ago

Hi, We are sorry to hear about the problems you experienced during your installation yesterday. The engineer has informed us that there was a power surge at the property which affected a number of electrical items. Your old system should now be up and running and we have spoken to our warehouse team to send the replacement part to your property. We will be speaking to our engineers this morning who will contact you to book a suitable time for us to come and get your new system up and running. If you have any further queries, please do not hesitate to call our customer service team.

Pålitelig kunde

4 months ago

Thank you for your reply. When I spoke to your helpline yesterday I was told that the parts were not in stock at the warehouse. How soon can I expect to have this resolved

Elise

Brdy

4 months ago

Hi, Thank you for your patience while we investigated this for you. We can see that the tria was sent yesterday and is due to be delivered between 3pm and 4pm today. Kind regards

Se fullstendig kundeanmeldelse

Servillo Fernandes

Inveraray

4 months ago

Kjøpsdato: 02/05/2024

Hva Servillo Fernandes sa om Brdy:

James was excellent, very professional, friendly, eye to detail, and highly experienced. He just finished the work within an hour. Thank you.

Elise

Brdy

4 months ago

Hi Servillo, Thank you for this lovely review. James will be very happy to hear it! Warm regards, The Brdy Team

Se fullstendig kundeanmeldelse

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Om Brdy

We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are. Experience faster speeds and exceptional customer service with Brdy.

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+44 207 427 6538

6th Floor, 60 Gracechurch Street, London, Greater London, EC3V 0HR, United Kingdom

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