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Brackenwood Windows Ltd Anmeldelser | Kundeservice Anmeldelser for https://www.feefo.com/reviews/brackenwood-windows-ltd | Feefo

Viser alle 439 anmeldelser

Mr & Mrs Good

Wokingham

6 years ago

Kjøpsdato: 08/01/2018

Hva Mr & Mrs Good sa om Brackenwood Windows Ltd:

Have been a painless experience, very professional from the start and completed the work to a high standard.

Produktanmeldelser

Mr Ahmed

6 years ago

Kjøpsdato: 05/01/2018

Hva Mr Ahmed sa om Brackenwood Windows Ltd:

The service was okay not great. Getting updates was a bit slow but okay.

Produktanmeldelser

For the price I must admit I wasn't too impressed with what I got. The company couldn't give me samples of what the doors they had which I find incredible! As it was a rental property and I am an hou

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Amy

Brackenwood Windows Ltd

6 years ago

Dear Mr Ahmed, I am really disappointed to read this feedback, and I am sorry we have not met your expectations.

As such I have looked into this in great detail and had a meeting with our representative. All our representative always carry samples to their appointments, however, I understand you were not present when our representative visited your property and as such he was unable to show you the product and details. Brackenwood has an extensive showroom in Basingstoke with all our products on display and I apologise that this wasn’t explained to you.

Mr Ahmed

6 years ago

Hi Amy Thanks for contacting me. I appreciate you responding although must admit wasn't a response. For the life of it I cant remember the representative's name. I did ask for photos of what the door would look like but he said it wasn't possible as he had none and that to me is a bit poor. Seeing the final works I have to admit not too impressed at the look of it and especially the price. Thanks

Mr & Mrs Corbett

6 years ago

Kjøpsdato: 24/01/2018

Hva Mr & Mrs Corbett sa om Brackenwood Windows Ltd:

Very efficient service and very nice draft free doors!

Amy

Brackenwood Windows Ltd

6 years ago

Thank you for your lovely feedback, we are so pleased we have eliminated the draft for you :)

Pålitelig kunde

6 years ago

Kjøpsdato: 03/01/2018

Excellent from start to finish. Made windows to our own design, in just a few weeks and the fitters were brilliant , very quick, clean and tidy,

Mr Bell

Camberley

6 years ago

Kjøpsdato: 14/10/2017

Hva Mr Bell sa om Brackenwood Windows Ltd:

The 2 fitters where excellent. I believe they were twin brothers Asked my opinion for each step they took. took time to look at other options to make sure that I was happy with the finish. And the fin

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Produktanmeldelser

Mr Bunney

Surrey

6 years ago

Kjøpsdato: 03/10/2017

Hva Mr Bunney sa om Brackenwood Windows Ltd:

Quality of the windows is very good and the fitters were excellent - finished when they said they would and zero repairs or redecorating needed by us afterwards. On delivery one of the windows didn't

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Pålitelig kunde

6 years ago

Kjøpsdato: 19/10/2017

Polite rep, quick and efficient service, answered our queries promptly and installers were courteous and professional.

Produktanmeldelser

Mrs Bryant

6 years ago

Kjøpsdato: 11/09/2017

Hva Mrs Bryant sa om Brackenwood Windows Ltd:

Excellent service, door was expertly installed as scheduled. All personnel were polite and helpful.

Produktanmeldelser

Mr & Mrs Burrowes

Basingstoke

6 years ago

Kjøpsdato: 22/09/2017

Hva Mr & Mrs Burrowes sa om Brackenwood Windows Ltd:

The customer service was not very good. I complained about the mess which was left for us to clear up and did not get much feedback. Once Brackenwood have your money they could not care less.

Amy

Brackenwood Windows Ltd

6 years ago

Dear Mr & Mrs Burrowes, I am sorry we have not met your expectations on this occasion regarding the customer service, I am disappointed to read this and shall be looking into this. I can assure you that we do take our customers comments seriously and we have a dedicated after sales department to resolve any matters.

Mr & Mrs Burrowes

6 years ago

The windows were fitted in mid September and we are now in January! Forgot to add plant pots in the garden were also smashed

Produktanmeldelser

Mr Hills and Miss Scott

6 years ago

Kjøpsdato: 25/07/2017

Hva Mr Hills and Miss Scott sa om Brackenwood Windows Ltd:

Great product and well installed by very polite helpful guys.

Amy

Brackenwood Windows Ltd

6 years ago

Thank you for your lovely feedback. i will be sure to pass on your positive comments to the fitting team.

Produktanmeldelser

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Om Brackenwood Windows Ltd

As designers and installers of top quality replacement windows and doors since 1987, Brackenwood has over 28 years of carrying out first class installations. The wealth of experience we’ve built up over this time means that you can be sure we have both the commercial stability and the in-depth experience you need when it comes to making an investment in your home or business.

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01256 843 988

Brackenwood House, Kimbell Road, Basingstoke, Hampshire, RG22 4AT, United Kingdom

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