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Highland Fayre Luxury Hampers & Personalised Gifts-anmeldelser

https://www.highlandfayre.co.uk
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Personal Service, Expertly Delivered!

Service
4.9
/5
Produkt
4.9
/5

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64

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vurderinger det siste året

Viser alle 1,171 anmeldelser
Pålitelig kunde
11 years ago
Kjøpsdato: 01/11/2012
So easy and professional to deal with, through selection to order placement.
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Pålitelig kunde
11 years ago
Kjøpsdato: 01/11/2012
Always helpful and on the ball
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Pålitelig kunde
11 years ago
Kjøpsdato: 01/11/2012
Very satisfied with the service and attention received.
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Pålitelig kunde
11 years ago
Kjøpsdato: 01/11/2012
I really like the fact that I can speak with a real person and the service is completely personal. I often have some particular requirements with my order and my needs are always met with efficiency,
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Pålitelig kunde
11 years ago
Kjøpsdato: 01/11/2012
The customer service has always been of a high standard and once ordered the hampers are always received quickly.
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Pålitelig kunde
11 years ago
Kjøpsdato: 01/11/2012
Good customer service and communication
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Pålitelig kunde
11 years ago
Kjøpsdato: 01/11/2012
very good
Pålitelig kunde
11 years ago
Excellent
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Pålitelig kunde
11 years ago
Kjøpsdato: 31/08/2012
The Hamper was a gift to not my address so it would have been nice to know if it got delivered OK as planned. House of Bruar let you know by email when a delivery has been made successfully. I had to
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Pålitelig kunde
11 years ago
Kjøpsdato: 31/08/2012
Lovely hamper arrived on time, in good condition
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Pålitelig kunde
12 years ago
Kjøpsdato: 31/07/2012
We wanted the order to be sent to Italy (order was made on a Tuesday), when you complete the form it says that the order will be delivered in two days (Thursday). However, I received an email the day
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Highland Fayre
Highland Fayre Luxury Hampers & Personalised Gifts
12 years ago
The order was placed on Tuesday evening. We spoke to the customer on the Wednesday and explained that it would take 3-4 for the parcel to be delivered as it was destained for Italy. The customer agreed for us to send it and it was despatched that day. Delivery was attempted on the Monday and Tuesday but there was no one home. The parcel was successfully delivered on the Thursday (3rd attempt). Whilst we are sorry that the parcel was not delivered on the Monday we cannot be held responsible if the recipient is not home to receive it. Sam Barrie Business Development Manager
Pålitelig kunde
12 years ago
Thank you for your reply, but this is not what your customer service told me when they called me after I published this comment. She told me there is a bug on your website with an error on the delivery dates. nobody contacted me on Wednesday, and I haven't agreed to send it, I just received an email that my order would be dispatched with the new delivery dates. I do agree that you cannot be held responsible if the recipient is not at home, but the issue was really about the fact, that we placed the order because on your website it said that the order would be delivered the next day. And apparently this are UK delivery times and your international site was not updated (according to the person that called me, who by the way, was very friendly and apologetic and agreed that, in this case, it was due to a technical error on your site). I suggest you get your internal communication sorted out.
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Om Highland Fayre Luxury Hampers & Personalised Gifts
Highland Fayre has a wide range of hampers to suit all tastes and budgets and with our in-house personalisation equipment we create hampers with the extra wow factor! Companies can have personalisation to their exact requirements including, logos, gift messages and contact details. Discounts and free hampers are available for bulk orders. We cater for any budget, any occasion, all year round.
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01738 639 222
Ruthvenfield Grove, Inveralmond Ind Est, Perth, Perth & Kinross, PH1 3FN, United Kingdom
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Om Highland Fayre Luxury Hampers & Personalised Gifts
Highland Fayre has a wide range of hampers to suit all tastes and budgets and with our in-house personalisation equipment we create hampers with the extra wow factor! Companies can have personalisation to their exact requirements including, logos, gift messages and contact details. Discounts and free hampers are available for bulk orders. We cater for any budget, any occasion, all year round.