Merchant Logo

Highland Fayre Luxury Hampers & Personalised Gifts-anmeldelser

Vurdert
Eksepsjonell

Personal Service, Expertly Delivered!

Service
4.9
/5
Produkt
4.9
/5

5

4

3

2

1

64

4

0

0

0

68

vurderinger det siste året

Viser alle 1,171 anmeldelser
Pålitelig kunde
12 years ago
Kjøpsdato: 15/12/2011
Delivery was a bit slow
Produktanmeldelser

0
Del
Pålitelig kunde
12 years ago
Kjøpsdato: 15/12/2011
As a website good and delivery was as specified
Produktanmeldelser

0
Del
Pålitelig kunde
12 years ago
Kjøpsdato: 15/12/2011
It was easy to order and was received as expected
Produktanmeldelser

0
Del
Pålitelig kunde
12 years ago
Kjøpsdato: 15/12/2011
Superb service, so much so that I wrote a thank you e-mail for just keeping to the promises made, unlike fortnum and mason to whom I was required to make a formal complaint recently.
Produktanmeldelser

0
Del
Pålitelig kunde
12 years ago
Kjøpsdato: 15/12/2011
very good. Helped me choose a gift for Father's Day. It was a pity though there weren't any Father's day presents on the website 2 weeks before fathers day
Produktanmeldelser

0
Del
Pålitelig kunde
12 years ago
Kjøpsdato: 15/12/2011
Although I didn't see the hamper, my daughter was delighted AND it was delivered on Christmas Eve as requested. Thankfully I'd been let down by another company for her Xmas present so this really was
...
Les alle
0
Del
Pålitelig kunde
12 years ago
Kjøpsdato: 15/12/2011
DELIVERY CHARGES OF £8 PER HAMPER FAR TOO EXPENSIVE
Pålitelig kunde
12 years ago
Quality product delivered on time but delivery charge of * £8 per hamper ridiculous
Merchant Logo
Highland Fayre
Highland Fayre Luxury Hampers & Personalised Gifts
12 years ago
I do understand your concern. We have used many different carriers over the years and experienced a wide vary in costs and level of service. We now send our hampers by UPS on a next day service and their performance through the busiest time of the year (christmas) is excellent. It is important to us and especially to our customers that our hampers are delivered on time and in good condition and we have used cheaper carriers in the past and have been dissapointed. Please also note that we do not make any profit on the carriage costs. I am please that you thought our product was of good quality and that it was delivered on time. Sam Barrie Business Development Manager
Produktanmeldelser

0
Del
Pålitelig kunde
12 years ago
Kjøpsdato: 15/12/2011
This Christmas order was from Canada. The wrong hamper was delivered. After several attempts to contact HF, all of which were ignored, when I finally sent a poor review to the HF website, someone th
...
Les alle
Merchant Logo
Highland Fayre
Highland Fayre Luxury Hampers & Personalised Gifts
12 years ago
Please accept my apologies for this lack of customer services. We do endevour to contact customers as soon as possible to sort out any problems that occur during delivery. Unfortunatly this did not happen on this occasion and we are always striving to improve our customer services to elimiate these customer experiences which are I am happy to say are very few. I trust that the recipient was allowed to keep both hampers so that they had double the enjoyment! Sam Barrie Business Development Manager
Merchant Logo
Highland Fayre
Highland Fayre Luxury Hampers & Personalised Gifts
12 years ago
As we have just opened our account with Feefo yesterday I sat down with our MD and went through the feedback. We have investigated why we did not respond to your initial attempts to contact us. Unfortunately the emails were going into our spam account. This issue was discovered and rectified in January and we are confident that this issue will not arise again. Kind regards Sam Barrie Business Development Manager
0
Del
Pålitelig kunde
12 years ago
Kjøpsdato: 15/12/2011
...
Produktanmeldelser
0
Del
Pålitelig kunde
12 years ago
Kjøpsdato: 15/12/2011
great service
0
Del
Om Highland Fayre Luxury Hampers & Personalised Gifts
Highland Fayre has a wide range of hampers to suit all tastes and budgets and with our in-house personalisation equipment we create hampers with the extra wow factor! Companies can have personalisation to their exact requirements including, logos, gift messages and contact details. Discounts and free hampers are available for bulk orders. We cater for any budget, any occasion, all year round.
Les alle
Ruthvenfield Grove, Inveralmond Ind Est, Perth, Perth & Kinross, PH1 3FN, United Kingdom
Award

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

En del av Treefo-initiativet
Vi samarbeider med Ecologi om å finansiere treplantingsprosjekter i bytte mot de anmeldelsene som samles inn av Highland Fayre Luxury Hampers & Personalised Gifts
Hvorfor stole på Feefo-anmeldelser?

Om Highland Fayre Luxury Hampers & Personalised Gifts
Highland Fayre has a wide range of hampers to suit all tastes and budgets and with our in-house personalisation equipment we create hampers with the extra wow factor! Companies can have personalisation to their exact requirements including, logos, gift messages and contact details. Discounts and free hampers are available for bulk orders. We cater for any budget, any occasion, all year round.