Hva Howard sa om Land Rover Insurance & Accident Assistance:
Huge delay in my repairs due to estimate not being accepted by underwriter. Eventually Gemma in customer service admitted there was no reason for this and was a clerical error. This resulted in my car
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Customer Care
Land Rover Insurance & Accident Assistance
4 years ago
We’re very sorry to hear about your recent experience - this isn’t our usual standard of service. I have informed our Claims Management who will look into the issues you faced to ensure this doesn’t happen again. Please accept our apologies. We would also like to offer you a free £250 Excess Return voucher upon your policy renewal, so that in the unfortunate event you have a fault incident, we will reimburse you up to the value of £250 off your policy excess. Thank you for your feedback, we are always looking for ways to improve our services.
Hva Heather sa om Land Rover Insurance & Accident Assistance:
Rubbish,, I had to keep chasing them up, and if I'm paying for premium plus you should have picked up the vehicle and brought me a courtesy car. I will not be renewing it.
Hva Marian sa om Land Rover Insurance & Accident Assistance:
The team understood the collision (with a pheasant) well and my reasons for making a claim instead of having it fixed personally. They used the body shop where I had received an inflated estimate earl
Hva Paula sa om Land Rover Insurance & Accident Assistance:
Excellent service. Car picked up and delivered on a trailer with extreme care. It is difficult to tell what work was done because all parts colours etc marry to the original. A courtesy car was provid
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Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
