RIEDEL - The Wine Glass Company-anmeldelser

Dear Mr. Allshouse, We thank you for your review. We appreciated and welcome all feedback from our customers. We show that your order was received January the 2nd which due to the holiday season was in our time window for shipping which is 3-5 business days. We received your order on the 23rd. Our offices and dispatch centers were not open December 24 & 25 and also closed 30th and 31st for the new year which is why your shipment was delivered on the 2nd of January which still place us in the time frame we promise. Once again, we apologize for any inconvenience this may have caused you. The Riedel Online Team

Thank you for your feedback as it is very important to us to receive feedback. We truly apologize for any inconvenience this may have caused you. We strive on customer satisfaction and hope to make your experience with us a more pleasant one going forward. Please check your email for further details as to what steps are being taken to rectify to your order. Again, we apologize for any inconvenience this may have caused you. The Team at Riedel

Thank you for your feedback. We truly apologize for any inconvenience this may have caused you. At RIEDEL we strive on customer satisfaction and hope to make your experience with us a more pleasant one going forward. We have sent an email to your email address where you will find further details as to what steps are being taken to rectify your order. Again, we apologize for the inconvenience. The Team at Riedel