Quick delivery of goods and responded immediately to query and actioned refunded postage cost next day.
Katy
Rūma
2 years ago
Thank you for your kind words & great rating!
1
Del
Pålitelig kunde
3 years ago
Kjøpsdato: 01/06/2021
Looks perfect
Katy
Rūma
2 years ago
Thank you for the great rating!
Produktanmeldelser
It’s perfect! I love it👌
1
Del
SL
Steve Larcombe
3 years ago
Kjøpsdato: 31/05/2021
Hva Steve Larcombe sa om Rūma:
Great service
Katy
Rūma
2 years ago
Thank you for the great rating!
Produktanmeldelser
Good product well delivered
1
Del
Pålitelig kunde
3 years ago
Kjøpsdato: 27/05/2021
Item ordered and paid £15 for weekend delivery. DHL did not deliver on time so called up. Refund given immediately and another shipped out straight away. Great customer service experience
Katy
Rūma
2 years ago
Thank you for taking the time out to write us a review and glad we could help!
Produktanmeldelser
Good quality product and looks terrific
1
Del
Pålitelig kunde
3 years ago
Kjøpsdato: 23/05/2021
The service was excellent: stress-free ordering process; prompt delivery and the item does what we expected and with good functionality.
Katy
Rūma
2 years ago
Delighted to read this, we set ourselves high standards so it’s nice to know we are achieving them with great products and service!
Produktanmeldelser
Accurate advert; easy ordering process; prompt delivery and does what we wanted with style.
1
Del
JB
Julia Bodin
3 years ago
Kjøpsdato: 11/05/2021
Opplastede medier
Se alle medier (1)
Hva Julia Bodin sa om Rūma:
Great service. Fabulous quality lantern and fast delivery
Katy
Rūma
2 years ago
That looks amazing! Thank you for taking the time to write us a review
Produktanmeldelser
Great quality lantern and good customer service
1
Del
SA
Sallydoo
Kent
3 years ago
Kjøpsdato: 10/05/2021
Hva Sallydoo sa om Rūma:
Easy, user - friendly website, with easy check out.
Katy
Rūma
2 years ago
Thank you for taking the time to write us a review we really appreciate it!
Produktanmeldelser
Absolutely love these lamp shades - very good quality & carefully packaged. Highly recommended.
1
Del
Pålitelig kunde
3 years ago
Kjøpsdato: 10/05/2021
Our lights were delivered on time and well packed.
Katy
Rūma
2 years ago
Thank you for taking the time to write us a review we really appreciate it!
Produktanmeldelser
Three lights make a great statement above our new kitchen island. Like them so much we have bought two more to hang above the dining table.
They give a wide pool of light.
1
Del
MG
Michael Granahan
3 years ago
Kjøpsdato: 27/04/2021
Hva Michael Granahan sa om Rūma:
I ordered a granite parasol base but have not received it nor had any response to emails sent to find out where it is. I would not recommend this company.
Nigel
Rūma
3 years ago
We are so sorry to hear that you have had a bad experience. We would love to be able to discuss this directly with you. Could you please reach out to us at customersupport@ruma.co.uk so we can arrange a time to talk when it’s convenient to you. Alternatively, please just call us on 0330 433 9899.
MG
Michael Granahan
3 years ago
All issues now resolved. Problems caused by logistics and delivery issues outside Ruma’s control. The company have made every effort to ensure my satisfaction, so I would now be happy to buy from them again.
Katy
Rūma
2 years ago
Glad this has been sorted! Hope to see you again soon.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
