Thank you for taking the time to share your feedback with us. We genuinely value your opinion and appreciate hearing from our customers. We regret that your recent purchase did not meet your expectations.
We strive to offer a selection of unique and high-quality yarns from smaller brands, and we understand that individual preferences can vary. We apologise if the item did not meet your expectations or the intended recipient's taste.
Our returns policy allows for returns within a 30-day window, and we want to ensure your satisfaction. If you're not entirely pleased with your purchase, please initiate a return, and we will be happy to assist you.
