Thank you for taking the time to provide your feedback. We appreciate your detailed comments and will certainly take them into consideration as we strive to improve our website organization and product offerings.
Regarding your concerns about the grouping of vegetable types on our website, we understand the importance of clear categorization and will work to ensure that all varieties are appropriately labelled and accessible.
We apologize for any inconvenience caused by plastic packaging. We are actively seeking alternatives to minimize our environmental impact while still ensuring the quality and safety of our products.
In terms of ordering and delivery, we're glad to hear that you found the process simple and efficient, though we apologize for any confusion regarding stock availability.
Regarding product quality, we understand your point about the difficulty of evaluating seeds and bulbs through reviews. We will take this into account when requesting feedback in the future.
Your specific comments about the variability in set size and seed quantity for certain products are noted. We will review our packaging and product specifications to ensure consistency and sufficient quantities.
Lastly, we appreciate your suggestion to include the country or region of seed origin on our packets. This is valuable information for many customers, and we will explore ways to incorporate it into our packaging.
Thank you again for your feedback. If you have any further questions or concerns, please don't hesitate to contact us.
Kind regards,
Cristina
The Organic Gardening Catalogue