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The Organic Gardening Catalogue-anmeldelser

Vurdert
Utmerket
Service
4.3
/5

5

4

3

2

1

194

70

23

15

16

318

vurderinger det siste året

Viser alle 896 anmeldelser
Pålitelig kunde
10 months ago
Kjøpsdato: 24/10/2023
A great company to deal with. The customer service team is such a helpful and friendly group. Really pleased with all my purchases to date. Thank you
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Lauren
The Organic Gardening Catalogue
10 months ago
Thank you for your positive review regarding our service. I will be sure to pass this on as it is very much appreciated. Kind regards, Lauren. Customer Service Team, Organic Gardening Catalogue.
Pålitelig kunde
10 months ago
Kjøpsdato: 23/10/2023
Excellent service
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Amy
The Organic Gardening Catalogue
10 months ago
Thank you for your wonderful review. It is great to hear that you were delighted with the service received. Kind Regards, Amy, Organic Customer Care
AH
Anne Herbert
10 months ago
Kjøpsdato: 03/11/2023
Hva Anne Herbert sa om The Organic Gardening Catalogue:
The delivery date was changed which was a bit disappointing. There was 4 garlic cloves I couldn’t use but that’s nothing new when buying a large amount.
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Hannah L
The Organic Gardening Catalogue
10 months ago
Thank you for your review Anne. Please accept our sincere apologies for the delay with your order and appreciate the disappointment caused. We do schedule our crop production to tie in with the estimated delivery times given to you at time of purchase. While we work towards these scheduled delivery windows, being a live product, various factors can come into play through the growing season that may set this date back and are sorry this has occurred. I have sent you an email regarding the Garlic Cloves and appreciate your feedback. Kind regards, Hannah, Organic Gardening Customer Care
RB
Ruth Brown
10 months ago
Kjøpsdato: 12/10/2023
Hva Ruth Brown sa om The Organic Gardening Catalogue:
Good service, as advertised. Only just planted the garlic so can't review its performance yet.
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Amy
The Organic Gardening Catalogue
10 months ago
Thank you Ruth for your review. We are pleased to hear that you were happy with the service received, we hope that you will be delighted with the results. Kind Regards, Amy, Organic Customer Care
RB
Ruth Brown
10 months ago
The garlic has been in the ground for a few weeks but hasn't come up yet.
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Amy
The Organic Gardening Catalogue
10 months ago
Garlic is usually planted in late autumn or early winter, as it needs a period of cold – most varieties need one to two months at 0–10°C (32–50°F) for good bulb development. Kind Regards, Amy, Organic Customer Care
Pålitelig kunde
10 months ago
Kjøpsdato: 23/10/2023
Excellent service, seed delivered on time and in good order
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Helen M
The Organic Gardening Catalogue
10 months ago
Thank you so much for the 5 star review and feedback today, we really are happy to learn you have received excellent service from Organic and your seed delivery was on time and in good order. Thank you for sharing. Kindest regards Helen from Organic Customer Service Team.
Pålitelig kunde
10 months ago
Kjøpsdato: 23/10/2023
This survey is bonkers! I bought seeds to sow next spring so why ask me now whether I'm satisfied with them? Better if you'd rephrased the question to focus on the GO service.
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Amy
The Organic Gardening Catalogue
10 months ago
Thank you for your review. This survey is automatically sent out a period of time after any order is placed and we have no control over the format. This part of the review is to do with how happy you were with the service received and then you can choose to include reviews about the products received as and when you wish. Kind Regards, Amy, Organic Customer Care
Pålitelig kunde
10 months ago
Thanks, yes I do get that and rated on that basis. However the feedback email asks whether I would recommend the seeds, yes or no. You might consider adding a sentence to the general explanatory text below? Afraid that the headline question is rather irritating!
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Amy
The Organic Gardening Catalogue
10 months ago
This is automatic wording from Feefo, we will pass on your feedback to see if this is something that they can include. Kind Regards, Amy, Organic Customer Care
Pålitelig kunde
10 months ago
Kjøpsdato: 26/10/2023
I was able to find what I wanted though there were a lot of products "Out of stock". The parcel arrived ok and the garlic was in good condition.
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Megan
The Organic Gardening Catalogue
10 months ago
We are happy to hear you were able to find the products you were searching for. We are in between seasons at the moment so many of our Autumn planting items are now out of stock but we will soon be introducing new items and stock ready for spring. Thank you for taking the time to share our kind review. Kindest regards, Meg. The Organic Gardening Catalogue.
JN
John Nelson
10 months ago
Kjøpsdato: 23/10/2023
Hva John Nelson sa om The Organic Gardening Catalogue:
Absolutely no issues. Excellent service. Will definitely be shopping with OG again!
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Hannah L
The Organic Gardening Catalogue
10 months ago
Thank you for your fantastic review John. We are delighted to hear you were happy with the excellent service we have provided and look forward to your repeat custom! Kind regards, Hannah, The Organic Gardening Catalogue.
Pålitelig kunde
10 months ago
Kjøpsdato: 19/10/2023
one of the garlic bulbs was useless
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Clare
The Organic Gardening Catalogue
10 months ago
Thank you for your review although this is such a shame, and I am so sorry to hear you have been disappointed with your order of Garlic. We fully understand that with our products being live, things do not always go to plan regardless of all our efforts. All we ask is that you contact us by email of your concern, the more information the better. Our customer care team is always more than happy to help, their aim is to meet our customer’s needs and turn any concerns into a positive outcome. Due to the disappointment caused, I have sent an email to the address provided in your review, in the hope that I can resolve this issue for you. With best regards, Clare. The Organic Gardening Catalogue Customer Care Team
NB
norman bagg
10 months ago
Kjøpsdato: 17/10/2023
Hva norman bagg sa om The Organic Gardening Catalogue:
We’ll packaged and good wuality
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Amy
The Organic Gardening Catalogue
10 months ago
Thank you Norman for your review. It is great to hear that you were delighted with the packaging and quality of the product received, we appreciate you taking the time to leave your feedback. Kind Regards, Organic Customer Care
Om The Organic Gardening Catalogue
The Organic Gardening Catalogue have been dedicated to promoting organic growing for more than 50 years, with the original company being formed in 1912. We produce an annual printed Seeds and Supplies catalogue, and everything we sell is available here in our online shop: a great range of seeds, plants, fertilisers, composts, pest controls, weed controls, tools and other gardening supplies.
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The Organic Gardening Catalogue, Woodview Road, Paignton, Devon, TQ4 7NG, United Kingdom
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Om The Organic Gardening Catalogue
The Organic Gardening Catalogue have been dedicated to promoting organic growing for more than 50 years, with the original company being formed in 1912. We produce an annual printed Seeds and Supplies catalogue, and everything we sell is available here in our online shop: a great range of seeds, plants, fertilisers, composts, pest controls, weed controls, tools and other gardening supplies.