The Organic Gardening Catalogue-anmeldelser

We are sorry to hear that the plants were in transit longer than we would expect and they were wilted on arrival, we hope that given time to recover from the stress of transit and a good watering they pick up and they will provide you with the crop that you were hoping for. If this is not the case please let us know which plants were affected so we can resolve things for you. Kind Regards, Amy, Organic Customer Care

I am glad to hear the plants are picking up and hope they now grow on well.

We are sorry to hear that the plants were in transit longer than we would expect and that they were in poor condition on receipt. We are pleased that a refund was arranged but understand that this does not make up for the disappointment caused. Kind Regards, Amy, Organic Customer Care

Thank you for your review. We are pleased to hear that you found the ordering process easy, we appreciate your comments and are pleased that our customer service team were helpful. Kind Regards, Amy, Organic Customer Care

I am sorry to hear of the disappointment with your order. I can see we have resolved the issue with the tomato plants and apologise for any inconvenience this has caused. Your valued feedback is appreciated. Kindest regards, Naomi, Organic Customer Care.

We realise that a refund does not make up for the disappointment caused. We are constantly taking on board our customer feedback in order to help us improve in all aspects of our service. Kind Regards, Amy, Organic Customer Care

Thank you for your review. We are pleased to hear you are happy with the service received. Kind Regards, Amy, Organic Customer Care

Thank you for your wonderful feedback. It is great to hear that you have been delighted with the products received and we hope you are impressed with the results received. We appreciate your comments and will pass on your feedback. Kind Regards, Amy, Organic Customer Care

We are sorry to hear that you have been disappointed with the plants received this season, we try to ensure only the highest quality plants are delivered and we are sorry if this was not the case. If you are ever dispapointed with the quality of any product received please do let our customer service team know so we can resolve things for you. Kind Regards, Amy, Organic Customer Care

We are sorry to hear that your plants were in poor condition on receipt and were damaged. This is not the standard of product we would expect our customers to receive and we do apologise for the disappointment caused. We hope that given time to recover from transit and do go on to perform well and provide the crop you were hoping for but if this is not the case please do let us know do we can resolve things for you. Kind Regards, Amy, Organic Customer Care

Thank you for your review. We appreciate your recommendation, we only have a small amount of our products in our catalogue for a full range please do check our website, you can add items that are on our website to your catalogue order for future reference. Kind Regards, Amy, Organic Customer Care

Many thanks for leaving your positive review. It is good to know your plants were delivered on time and you were kept up to date with the order process. Your valued feedback is appreciated. Kindest regards, Naomi, Organic Customer Care.