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Twinings-anmeldelser

https://twinings.co.uk/
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Pålitelig kunde
9 years ago
Kjøpsdato: 16/10/2014
Expensive for spanish people.
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Pålitelig kunde
9 years ago
Kjøpsdato: 06/10/2014
We can by Twinings in Canada but not the Asam or Darjeerling (not where I live) and that is why I wanted to order it direct. It cost me a lot of $$ (import tax etc. added on) and the parcel arrived lo
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Twinings
Twinings
9 years ago
I am really sorry to hear your order arrived with you in this state. Can I please ask you to send some photos of how your parcel arrived with you and I can raise this issue with our courier as this is not how we would expect our packages to be handled. If you could send the images to web@twinings.com I would really appreciate it. Again please accept my sincere apologies for any disappointment and inconvenience this may have caused you. Carly Adams Online Customer Services
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Pålitelig kunde
9 years ago
Kjøpsdato: 16/10/2014
I alaways receive an excellent service from their team whether I use the internet or landlines
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Pålitelig kunde
9 years ago
Kjøpsdato: 14/10/2014
Telephone advice on product helpful and ordering and delivery process very efficient. Item arrived within 48 hours.
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Pålitelig kunde
9 years ago
Kjøpsdato: 16/10/2014
If they keep using DHL as a courier, which requires a signature on delivery I shall probably refrain in future as the likelihood my wife and I will be out when they knock the door and then it as along
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Pålitelig kunde
9 years ago
Kjøpsdato: 14/10/2014
Ordered products at afternoon, delivered next day in the morning from UK to Slovakia. Also quick reaction to my request on order. Great service.
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Pålitelig kunde
9 years ago
Kjøpsdato: 01/10/2014
Slow delivery and very expensive charge for postage and packing
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Twinings
Twinings
9 years ago
Thanks for your feedback. We're sorry to hear that you feel the shipping costs are expensive. DHL is the courier that we use which provides a secure and trackable shipping method and the cost are fixed for standard and express. Our website states that Standard shipping will aim to get your order to you within 2-5 working days and Express is within 48 hours. Looking at the tracking for your order, we can see that this was delivered on the 4th working day after placing your order. We frequently run promotions which reduce the cost of the items in your basket and occasionally run Free Shipping promotions for UK customers. If you sign up for our emails you'll receive all of our latest promotions and be kept in the loop. I hope this helps and should there be any further queries, please don't hesitate to contact us directly. Thanks, Ryan Online Customer Services Twinings
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Pålitelig kunde
9 years ago
Kjøpsdato: 16/10/2014
Great
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Pålitelig kunde
9 years ago
Kjøpsdato: 16/10/2014
Prompt, efficient service. Products are excellent.
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Pålitelig kunde
9 years ago
Kjøpsdato: 16/10/2014
Very prompt delivery
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Om Twinings
At Twinings, tea is more than a passion, it’s a way of life and we want to share this love far and wide. Our mission is to bring everyday luxury to all. Whether that’s your morning cup of Earl Grey, or an aromatic fruit and herbal infusion, you’ll enjoy the constant quality that we have delivered for 307 years.
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0203 362 4209
Weston Centre, 10 Grosvenor Street, London, Greater London, W1K 4QY, United Kingdom
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Om Twinings
At Twinings, tea is more than a passion, it’s a way of life and we want to share this love far and wide. Our mission is to bring everyday luxury to all. Whether that’s your morning cup of Earl Grey, or an aromatic fruit and herbal infusion, you’ll enjoy the constant quality that we have delivered for 307 years.