Hello,
Thank you for your feedback. We sincerely apologise for the issues you faced with our service. Your experience did not meet our standards, and we regret the frustration this caused.
We’re aware that Patrick has been in touch and will monitor your service for the next 24 hours. Your satisfaction is our priority, and we're here to support you until all issues are resolved.
Thank you for giving us the chance to address these concerns. We are committed to making this right and hope to regain your trust.
Warm regards