Hi Rebecca,
Thank you for your feedback. We are sorry to hear that the item purchased did not offer the fit expected. Different brands, and even styles within the same brand, may fit differently depending on your individual breast shape, tissue softness, and even down to the fabrics and dyes used in the bras. If you have any fitting questions or need any further fitting advice, please do not hesitate to contact our Bra Expert: https://ca.curvykate.com/pages/virtual-bra-fitting
Best Wishes,
Curvy Kate Team