Hi Aimee,
I am so delighted that we have made you happy through your dealings with Conran, thank you for taking the time to express this.
It is especially rewarding to hear that we made a difference to the process of finding your dream property.It is easy to forget in our industry that we are in the business of embracing dreams, so your comments really do mean so much to us.
The process we all have to work with can be somewhat laborious with hiccups along the way so when we make a difference we are especially proud.
Embracing the new tenant fee is part of who we are and if it can help tenants then that's great news.
Have a wonderful time in your new home.
Thanks again!
Oliver
Area Director