Hi there,
Thank you for the positive feedback.
We strive to be as informative as possible, especially when it comes to branding for items. Our Agents will always advise, or make recommendations on the best type of branding for your design. and what will and wont work.
With golf balls, it is tricky as we are only able to brand an area of 2.5cm x 2.5cm and therefor it is not recommended to include to much detail or information in this space. Warnings are also given on the artwork layouts sent for approval and possible problems are highlighted at this point.
We will certainly look into how we can better communicate this in the future.
I hope we get another opportunity to work with you again soon.
Have a great day.
All the best,
Gabi Morelli