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Recenzje sprzedawcy Pretty Serendipity

https://www.prettyserendipity.co.uk
Ocena klientów
Wyjątkowe

Pretty Serendipity is a jewellery brand with a difference because every unique item that you see is handcrafted & made to order

Obsługa
4.9
/5
Produkt
4.9
/5

5

4

3

2

1

154

8

0

1

0

163

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 1,763
KA
karen
chingford
8 years ago
Data zakupu: 07/04/2016
Co karen sądzi o Pretty Serendipity:
The products were all beautiful. Better than expected. Very helpful and delivered quickly
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MA
Mandy
8 years ago
Data zakupu: 07/04/2016
Co Mandy sądzi o Pretty Serendipity:
Quick delivery, beautifully packaged.
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0
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JA
jackie
8 years ago
Data zakupu: 02/04/2016
Co jackie sądzi o Pretty Serendipity:
Beautifully packaged ,fabulous quality goods . Quick delivery Thank you . Definitely use your catalogue again
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Rowena Hamilton
Pretty Serendipity
8 years ago
Hi Jackie, thank you for your wonderful review. It's lovely to hear that you are happy with your order and the service we provided. I really appreciate your custom and the fact that you took the time to let us know how we are doing. If you need any ideas for gift giving in the future, please stop by us again as it has been a pleasure dealing with you.

Kindest regards,

Rowena
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DO
Donna
8 years ago
Data zakupu: 27/03/2016
Co Donna sądzi o Pretty Serendipity:
Fabulous items delivered promptly and well packaged.
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Rowena Hamilton
Pretty Serendipity
8 years ago
Many thanks for a lovely review. I'm delighted to hear that you love your items and that you were pleased with our customer service. Have fun on your travels and I hope to deal with you again in the future.
Kindest regards,
Rowena
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Wiarygodny klient
8 years ago
Data zakupu: 29/03/2016
No confirmation or dispatch emails, wasn't sure it was even coming! Once arrived, lovely gift.
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Rowena Hamilton
Pretty Serendipity
8 years ago
Thank you for taking the time to leave us a review. I'm so pleased to hear that you thought the token was lovely. However, I am very sorry to hear that you didn't receive any of the emails we sent you regarding your order. I have checked our records and emails were definitely sent to the email address you provided us with. Unfortunately, sometimes they can end up going straight into your junk folder. I hope you can accept my sincerest apologies for any inconvenience caused and I hope to deal with you again. Kindest regards, Rowena
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Wiarygodny klient
8 years ago
Data zakupu: 02/03/2016
Satisfactory.
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Wiarygodny klient
8 years ago
Data zakupu: 21/03/2016
Easy to order, well packaged, quick delivery
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Wiarygodny klient
8 years ago
Data zakupu: 15/03/2016
Very poor. No reply to my email
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Edora
Pretty Serendipity
8 years ago
I'm very sorry you still haven't received your order. I replied straight away to the email you sent us on Good Friday asking you to confirm your delivery address. Please could you check your junk folder in case it has ended up there? I look forward to hearing from you so we can get this resolved as soon as possible. Many thanks, Rowena
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Edora
Pretty Serendipity
8 years ago
Update; your parcel has just been returned to us by Royal Mail (29/3/16) as the address you supplied was incorrect. Obviously we cannot be held responsible for parcels that are undeliverable due to incorrect address details. I have now emailed you 3 times and still had no reply. Please could you respond so we can resolve this for you. Many thanks, Rowena
Wiarygodny klient
8 years ago
I sent you an email yesterday with my details again. I have asked for a refund 3 times and done this via the email address supplied on the website.
Wiarygodny klient
8 years ago
Thank you for the call today to confirm I will be receiving a refund and to clarify why my order was not received.
0
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Wiarygodny klient
8 years ago
Data zakupu: 23/02/2016
very good
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Wiarygodny klient
8 years ago
Data zakupu: 15/03/2016
Excellent service. Order arrived promptly.
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Informacje o Pretty Serendipity
Pretty Serendipity is a jewellery brand with a difference because every unique item that you see is handcrafted with love and made to order just for you! The moment you place your order we will begin the process of handcrafting and personalising your jewellery from scratch using traditional silversmithing tools and equipment - no machines, no production line just a skilled artisan sitting at a jewellery bench creating bespoke necklaces and bangles with their own fair hands. Pretty Serendipity is situated in the heart of the beautiful Northumberland countryside and as a growing, family-run business we care deeply about our customers and the service we provide. We are not some huge, faceless corporation and therefore we can guarantee that each and every order is treated with care, attention and love.
Pokaż wszystkie
01665 604401
54 Bondgate Within, First Floor, Alnwick, Northumberland, NE66 1JD, United Kingdom
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Informacje o Pretty Serendipity
Pretty Serendipity is a jewellery brand with a difference because every unique item that you see is handcrafted with love and made to order just for you! The moment you place your order we will begin the process of handcrafting and personalising your jewellery from scratch using traditional silversmithing tools and equipment - no machines, no production line just a skilled artisan sitting at a jewellery bench creating bespoke necklaces and bangles with their own fair hands. Pretty Serendipity is situated in the heart of the beautiful Northumberland countryside and as a growing, family-run business we care deeply about our customers and the service we provide. We are not some huge, faceless corporation and therefore we can guarantee that each and every order is treated with care, attention and love.