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Recenzje sprzedawcy Everything New Zealand

Ocena klientów
Doskonale
Obsługa
4.6
/5
Produkt
4.6
/5

5

4

3

2

1

403

43

13

7

22

488

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 3,099
Wiarygodny klient
11 years ago
Data zakupu: 07/06/2013
All Good
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Wiarygodny klient
11 years ago
Data zakupu: 07/06/2013
THE VOUCHER WAS PAID FOR MONTHS IN ADVANCE. NOT MY PROBLEM IF PRICES HAVE INCREASED. I SHOULD NOT HAD TO PAY THE EXTRA $20.- AS THE VOUCHER DID NOT EXPIRE TILL THE 16TH JUNE. THAT IS WHY I SCORE IT
...
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Everything Travel Group
Everything New Zealand
11 years ago
Hi Peter. Thanks for your feedback. I'm glad you enjoyed your Tekapo star gazing experience with Earth & Sky however I'm sorry you felt the service you received from the Everything Travel Group was poor. The reason why you had to pay the extra $20 was that you had an Everything Travel Group gift voucher worth $105 that could be redeemed towards the cost of any activities listed on our website. Like most activity operators in NZ and Australia, Earth & Sky annually increase the price of their Star Gazing tour and at the time of your star gazing booking the price had increased to $125. The prices listed on our website are set by the activity operators themselves, not by the Everything Travel Group. If a customer pre books an activity with us at the lower price and then the price goes up after they have booked the customer will not have to pay the difference. However if prices go up before you book then you will need to pay the current value for that specific activity as per our terms and conditions. I'm sorry this was not made clearer to you by our reservation staff and I can totally understand your frustration and confusion given you had a valid gift voucher. As a gesture of goodwill I have refunded the $20 back on to your credit card. Peter thanks again for taking the time to offer your comments. We continually strive to provide the best possible customer service and feedback like yours is invaluable in assisting us improve our business. Callum Goodall Everything Travel Group
Wiarygodny klient
11 years ago
After our discussion/replies etc, I feel different about your company and therefore revise my comment. I hope there will be other occasions where I would use your services again in the future. Cheers.
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Wiarygodny klient
11 years ago
Data zakupu: 21/05/2013
Had good online service but was not told about what to to do when we went to the gondola ride & dinner & show. we ended up getting a bad table on our honeymoon as once we worked out what to do it was
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Wiarygodny klient
11 years ago
Data zakupu: 24/05/2013
great products
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Wiarygodny klient
11 years ago
Data zakupu: 25/05/2013
very good service
Wiarygodny klient
11 years ago
great deal,excellent service,will reccomend to others
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Wiarygodny klient
11 years ago
Data zakupu: 01/06/2013
Great service
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Wiarygodny klient
11 years ago
Data zakupu: 20/05/2013
Great.
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Wiarygodny klient
11 years ago
Data zakupu: 24/05/2013
Welcoming, organised, professional
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Wiarygodny klient
11 years ago
Data zakupu: 24/05/2013
everything sorted very easily and efficientlly
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Wiarygodny klient
11 years ago
Data zakupu: 24/05/2013
Good and efficient service
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Informacje o Everything New Zealand
The Everything Travel Group (Est 2004) is made up of passionate travel experts from New Zealand & Australia, who actually get out and experience the products we list and sell. If it doesn’t make the cut, we won’t sell it! We cover over 50 locations & more than 1500 handpicked and reviewed travel experiences through New Zealand & Australia. All of our staff have endured endless hours arduously partaking in all of the activities we offer on our extensive websites. Only kidding! One of the perks of our job is that we all get to do everything in Australia & New Zealand from jumping off a bridge, throwing ourselves out of a plane, lavish wine tours or diving on the Great Barrier Reef as often as possible. This may sound like fun, and it certainly is, but we do this so that we can offer the most knowledgeable and insightful information and feedback to you our customer. The Everything Travel Group aims to create a user-friendly website where leisure travellers can quickly and easily navigate throughout the vast range of experiences available, check reviews, ask questions, get the right advice at the right price, book and most importantly enjoy an organized, stress free holiday. We believe life should be all about going everywhere and doing everthing!
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Everything New Zealand, Everything New Zealand, Victoria, Everything New Zeala, Australia
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Informacje o Everything New Zealand
The Everything Travel Group (Est 2004) is made up of passionate travel experts from New Zealand & Australia, who actually get out and experience the products we list and sell. If it doesn’t make the cut, we won’t sell it! We cover over 50 locations & more than 1500 handpicked and reviewed travel experiences through New Zealand & Australia. All of our staff have endured endless hours arduously partaking in all of the activities we offer on our extensive websites. Only kidding! One of the perks of our job is that we all get to do everything in Australia & New Zealand from jumping off a bridge, throwing ourselves out of a plane, lavish wine tours or diving on the Great Barrier Reef as often as possible. This may sound like fun, and it certainly is, but we do this so that we can offer the most knowledgeable and insightful information and feedback to you our customer. The Everything Travel Group aims to create a user-friendly website where leisure travellers can quickly and easily navigate throughout the vast range of experiences available, check reviews, ask questions, get the right advice at the right price, book and most importantly enjoy an organized, stress free holiday. We believe life should be all about going everywhere and doing everthing!