Port Cassafieres - Port Cassafieres

Dear Le Boater, Thank you for taking the time to provide a review of your boating holiday on the Canal Du Midi. We are sorry to hear that you experienced discomfort. We have very much taken onboard your feedback and if there is anything else we can do, please feel free to contact customerservice@leboat.com. We look forward to welcoming you on board again! The Le Boat Team

Thanks for your feedback and your encouraging comments about Berenice, Isabelle and Féty. I’m really sorry, however, that you didn’t have a positive impression of our base at Port Cassafières. First impressions are important and it’s disappointing if your perception was not as you, or we, would have wanted or expected. Whilst our team are sometimes busy, this should not take away from their willingness and availability to provide great service. If you had specific questions, feedback or concerns, I would have hoped that our team were able to resolve these if they were brought to our attention locally. We have very much taken on board your feedback and if there is anything further we can help with, please feel free to contact customerservice@leboat.com, The Le Boat team

Bonjour, Nous vous remercions pour votre commentaire. Nous sommes sincèrement désolés que le bateau n'ait pas été à la hauteur de vos attentes, afin de vous garantir un service complet et de qualité. Nos équipes font en sorte que chaque bateau soit en parfait état et vous permette de passer une croisière agréable. N'hésitez pas à prendre contact avec nous par email à l'adresse suivante : customerservice@leboat.com En espérant vous revoir à bord, L'équipe Le Boat