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Recenzje sprzedawcy Safestyle UK

http://www.safestyle-windows.co.uk

The UK's Number One Supplier and Installer of Replacement uPVC Windows and Doors.

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Wyświetlono wszystkie recenzje: 2,856
MD
Miss. Michelle Davis
Tameside
6 years ago
Data zakupu: 29/08/2018
Co Miss. Michelle Davis sądzi o Safestyle UK:
Safestyle UK originally knocked on my door and out of curiosity I asked them for a quote to replace my old wooden front door which was now showing day light around the frame and therefore letting in a
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Mr. Stephen Robbins
6 years ago
Data zakupu: 30/08/2018
Co Mr. Stephen Robbins sądzi o Safestyle UK:
Excellent service from first contact to completion of installation.
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Wiarygodny klient
6 years ago
Data zakupu: 27/08/2018
The scaffold contractors left two holes in the wall and safe style refuses to do anything about it; or to take ownership of the damage done by their subcontractors.
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Jonny
Safestyle UK
6 years ago
Sorry first of all on behalf of the scaffolding company for the damage caused to your wall and that you've not had a response to your service ticket. I'll get one of the access team to contact you about this tomorrow morning once they've got the relevant information from the scaffolding company, as it's after 5 it looks like they've left for the day.
Apologies again for the inconvenience.
Regards
Jonny
Digital Team
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Mrs. Pamela Nixon & Mr. Ronald Nixon
Stoke on Trent
6 years ago
Data zakupu: 30/08/2018
Co Mrs. Pamela Nixon & Mr. Ronald Nixon sądzi o Safestyle UK:
After fitting was their downfall the after sales was terrible. Phones were never answerd e mail ignored only because your fitters were working in the same road as us that we got our door adjusted. F
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Jonny
Safestyle UK
6 years ago
Sorry to read that you didn't get a call back from the aftercare team but we're glad you managed to get the problem resolved. The original fit team should have checked to ensure that the door was adjusted correctly after installation so apologies again that this wasn't done.
Regards
Jonny
Digital Team
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Wiarygodny klient
6 years ago
Data zakupu: 29/08/2018
Windows and doors look nice, however we are still waiting for the door number and knocker to be fitted as promised. Shame about the aftercare!!!
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Jonny
Safestyle UK
6 years ago
Sorry to read that the fitters didn't add the knocker and door numbers as they should have. We send these separately to prevent damage and allow for the best positioning. I've logged this here for one of our agents to arrange a date with you for an engineer visit.
Apologies it was missed in the first instance.
Regards
Jonny
Digital Team
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Wiarygodny klient
6 years ago
Data zakupu: 28/08/2018
The product seems fine and the fitter was excellent but and it's a big BUT contacting the office is the usual 'we value your call' but not enough to man the switchboard, so calls just go unanswered, 1
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Jonny
Safestyle UK
6 years ago
Sorry to read about your experience with one of our representatives. This is certainly not the behaviour that we encourage and I can only apologies on behalf of Safestyle that this has happened. Naturally our representatives should only be booking appointments where the customer is ready for a quote and a customer should never feel under any obligation to place an order where that is not their wish.
Regarding contacting our team, did you manage to get the issue resolved? Let me know here and I'll get someone to contact you and arrange an appointment if there's any fitting snags.
Regards
Jonny
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Wiarygodny klient
6 years ago
Data zakupu: 10/08/2018
Absolutely awful customer service. Quick to take your money and then when things aren't right they choose to ignore. My 81 year old mother spent £13k with them, the fitters turned up and "persuaded"
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Jonny
Safestyle UK
6 years ago
Sorry to hear about the issues with one of our fitting teams and thanks for bringing this to our attention. Our fitters should be acting with integrity at all times when at your property and we can only apologise that this has happened. I'll get this brought to the attention of the depot manager in Gloucester as this does look like the team in question were most likely looking for an early finish and certainly weren't acting with your mothers interests with regards to installing the correct products. Occasionally things like incorrect colour handles happen, but this is a simple thing to rectify and shouldn't be causing issues down the line or resulting in the need for refunds. Apologies again
Regards
Jonny
Digital Team
Wiarygodny klient
6 years ago
Well, doesn't this just prove the point. Jonny from Safestyle responded 6 days ago, we waited patiently and still we've heard nothing, not even a phone call. I'll add that to my Trustpilot review I'm about to type, then take out an advert in our local paper.
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Mr & Mrs. Andrew Yates
ROTHERHAM
6 years ago
Data zakupu: 24/08/2018
Co Mr & Mrs. Andrew Yates sądzi o Safestyle UK:
We were kept informed from first contact until installation. 7 windows and 2 doors fitted in 1 day. Majority of the mess and old windows removed. A couple of issues remain over front door rubber se
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Mrs. Ewa Denton
6 years ago
Data zakupu: 27/08/2018
Co Mrs. Ewa Denton sądzi o Safestyle UK:
Initial consultation and pricing up is easy and pressure free. The survey was completed on the day as arranged. Installation was carried out when we wanted and in an efficient and tidy manor. Very eas
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Mr. Wayne Branton
6 years ago
Data zakupu: 28/08/2018
Co Mr. Wayne Branton sądzi o Safestyle UK:
great service delivered quickly, and on time.
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Informacje o Safestyle UK
If you were to ask our customers why it is they chose Safestyle it may be because of the quality of our windows and doors. It may be because of our famously low prices. But what they would most likely say is we made the whole process simple and straightforward. And this is our promise to you. We make it easy!
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01274 842 000
Style House, 14 Eldon Place, Bradford, West Yorkshire, BD1 3AZ, United Kingdom
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Informacje o Safestyle UK
If you were to ask our customers why it is they chose Safestyle it may be because of the quality of our windows and doors. It may be because of our famously low prices. But what they would most likely say is we made the whole process simple and straightforward. And this is our promise to you. We make it easy!