Hello, thank you very much for taking the time to review your experience with Tate.
We’re really sorry to hear that your experience was not great and you weren’t kept up to date with the status of your order along the way.
We’ve sent you an e-mail just to follow up and we are working hard to improve this part of our service.
We do appreciate your feedback though as this will help us improve our service wherever possible.
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PP
Paulita Pike
San Salvador, El Salvador
6 months ago
Data zakupu: 26/02/2024
Co Paulita Pike sądzi o Tate Online Shop:
I have not received a tracking récord for my purchases nor have I be en advised as to when I might receive my posters. I have no idea whom to ask
Tate Shop
Tate Online Shop
6 months ago
Hello, thank you very much for taking the time to review your experience with Tate.
We’re really sorry to hear that your experience was not great and you weren’t kept up to date with the status of your order along the way.
We’ve sent you an e-mail just to follow up and we are working hard to improve this part of our service.
We do appreciate your feedback though as this will help us improve our service wherever possible.
Recenzje produktów
I am waiting on any information that can tell me where my purchases are at this moment and when can I expect to receive them!!!
Nothing! What can I say? I have not heard a peep from TATE since I bought my art work: no tracking records or mail informing me where my purchases are.
0
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CY
Christopher Young
Hertford
6 months ago
Data zakupu: 26/02/2024
Co Christopher Young sądzi o Tate Online Shop:
Poor. from memory, no advice of when order despatched, no advice of when order should be delivered.
One of the larger prints contains a printing fault for which I asked for a refund. Refund not given
...
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Tate Shop
Tate Online Shop
6 months ago
Hello, thank you very much for taking the time to review your experience with Tate.
We’re really sorry to hear that your experience was not great, you weren’t kept up to date with the status of your order along the way and you aren't happy with the quality of our Elisabeth Frink "Marsh Harrier" fine art print.
We are working hard to improve this part of our service.
We do appreciate your feedback though as this will help us improve our service wherever possible.
Recenzje produktów
Poor service and no refund
Poor service and no refund
Poor service and no refund
Poor service and no refund
Poor service and no refund
Poor service and no refund
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Wiarygodny klient
6 months ago
Data zakupu: 25/02/2024
Very quick delivery of my print. Well packaged.
Recenzje produktów
Great print. Well packaged.
0
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Wiarygodny klient
6 months ago
Data zakupu: 25/02/2024
Great serve and selection. Really lovely frames exactly what i wanted for the prints I had selected, well packaged and delivered as promised
Recenzje produktów
Bought as a set of small prints- cards
Set of cards great quality
Set of cards great quality
Bought as a set very happy with the selection
One of a set bought together
One of a set great quality
Love this painting - joy to own a good copy, pleased with this good, colour and reproduction
0
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Wiarygodny klient
6 months ago
Data zakupu: 27/02/2024
Yes, it was instant,
this is a confusing questionnaire but I can add the the shop site was very accessible, clear and inviting.
Recenzje produktów
I can;t as I haven't seen the package but I gather it was happily received by the recipient.
0
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RI
Rick
Halifax
6 months ago
Data zakupu: 25/02/2024
Co Rick sądzi o Tate Online Shop:
Excellent communication, seamless process and quality product, what’s not to like!
Thanks
Recenzje produktów
My wife loves quality, so she is very happy
!
0
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Wiarygodny klient
6 months ago
Data zakupu: 21/02/2024
Good website, I found just what I was looking for and my order arrived quickly
Recenzje produktów
Well presented book I bought as a birthday present with excellent photos of sculptures and plants. I know my son-in-law will enjoy it.
0
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PJ
PETER JACKSON
SHOREHAM BY SEA , SUSSEX
6 months ago
Data zakupu: 16/02/2024
Co PETER JACKSON sądzi o Tate Online Shop:
EXCELLENT/
LOOK FORWARD TO EXHIBITION BOOKS WHICH MAKE UP FOR NOT BEING ABLE TO GET TO SEE THE ACTUAL WORKS OF ART.
Recenzje produktów
'WHAAM', Speaks for itself.
TAKES ME TO OTHER PARTS OF MY UNIVERSE .
0
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MW
Mark Wells
Bournemouth
6 months ago
Data zakupu: 15/02/2024
Co Mark Wells sądzi o Tate Online Shop:
Fast service. Very well packaged. Would not hesitate to use again.
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate.
Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate.
Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.