The artwork arrived damaged and creased due to poor packaging. I have emailed two complaints to Tate email but have received no reply. Very disappointing service
Tate Shop
Tate Online Shop
8 months ago
Hello, thank you very much for taking the time to review your experience with Tate.
We’re really sorry to hear that your experience was not great and you received your poster damaged.
We’ve sent you an e-mail just to follow up and we are working hard to improve this part of our service.
We do appreciate your feedback though as this will help us improve our service wherever possible.
Recenzje produktów
Fine apart from Tate poor packing/delivery. . Artwork has arrived damaged
0
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Wiarygodny klient
8 months ago
Data zakupu: 15/12/2023
I am delighted with my purchase, it gives me great enjoyment. The prints have been expertly framed.
Recenzje produktów
I am delighted with my purchase.
I love Turner's art, many of his sketches, drawings, water colours and larger works.
0
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Wiarygodny klient
8 months ago
Data zakupu: 21/12/2023
The service was dreadful, the email I was given was incorrect and the delivery was very slow
Tate Shop
Tate Online Shop
8 months ago
Hello, thank you very much for taking the time to review your experience with Tate.
We’re really sorry to hear that your experience was not great.
We’ve sent you an e-mail just to follow up and we are working hard to improve this part of our service.
We do appreciate your feedback though as this will help us improve our service wherever possible.
Recenzje produktów
I did not even look at it but returned immediately on delivery, in fact I refused the delivery hoping it would be returned to you
I did not look at them! The delivery was too late
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Wiarygodny klient
8 months ago
Data zakupu: 18/12/2023
Super speedy delivery for Christmas present.
Recenzje produktów
Granddaughter loved it. Great fun.
0
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SJ
Sally Jones
8 months ago
Data zakupu: 13/12/2023
Co Sally Jones sądzi o Tate Online Shop:
I emailed but have not received a reply
Tate Shop
Tate Online Shop
8 months ago
Hello, thank you very much for taking the time to review your experience with Tate.
We’re really sorry to hear that your experience was not great.
We’ve sent you an e-mail just to follow up and we are working hard to improve this part of our service.
We do appreciate your feedback though as this will help us improve our service wherever possible.
Recenzje produktów
I was expecting a higher quality
0
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BC
Brian Cole
Raynes Park,London
8 months ago
Data zakupu: 20/12/2023
Co Brian Cole sądzi o Tate Online Shop:
Extremely prompt and efficient delivery.Very satisfied customer.Says it all.
Recenzje produktów
Extremely prompt delivery.
0
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Wiarygodny klient
8 months ago
Data zakupu: 19/12/2023
100% efficient service. I was surprised how quickly my securely packaged order arrived.
Recenzje produktów
Such a lovely quirky item.
0
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MS
Mike Stewart
USA
8 months ago
Data zakupu: 19/12/2023
Co Mike Stewart sądzi o Tate Online Shop:
Great shopping experience and fast shipping around the holidays. Absolutely perfect!
Recenzje produktów
Easy checkout, great products, and fast shipping
Was a gift. Believe they enjoyed
0
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Wiarygodny klient
8 months ago
Data zakupu: 18/12/2023
I knew what i wanted to purchase, but it was difficult to find it because if how the shop and search was organised.
But ince i did, I was able to purchase it and it went smoothly.
Recenzje produktów
It was a gift. The recipient loves it, though it's a bit small and she is unsure what to do with it.
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate.
Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate.
Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.