W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Tate Online Shop | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/tate | Feefo

Wyświetlono wszystkie recenzje: 5,619

Wiarygodny klient

5 years ago

Data zakupu: 07/10/2018

Excellent. Ordered at weekend when I couldn't access membership discount and when I e-mailed on Monday the discount was repaid to me without any fuss...and with a very friendly return mail. And the An

...

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Ruby

Tate Online Shop

5 years ago

Thank you for taking the time to review your experience with us. Glad I was able to help you get that membership sorted. We will always honour our members 10% discount - sorry you weren't initially able to use it! Great to hear you are enjoying the rug, it is such an amazing piece. Enjoy!

Best wishes,

Ruby, Customer Services

Recenzje produktów

Francesco Ferrari

5 years ago

Data zakupu: 06/10/2018

Co Francesco Ferrari sądzi o Tate Online Shop:

Really please with the print, however it was left outside the door by the courier, anyone could have taken..luckily they didn't

Ruby

Tate Online Shop

5 years ago

Dear Francesco,

Thank you for taking the time to leave a review - so sorry to hear that this was left outside your house. We have passed this onto our account manager at Fed-Ex who ship our limited editions, as this is not the service we strive to provide - especially with such a high value and special item. Glad to hear you have it safe and sound.

Best,

Ruby, Customer Services

Recenzje produktów

CHAN WAH MAN

5 years ago

Data zakupu: 05/10/2018

Co CHAN WAH MAN sądzi o Tate Online Shop:

Not impressed. Purchased three items at your Bicester store. One item arrived. Waited a few days. Called to chase up on missing items. Have heard nothing since. Still waiting.

Ruby

Tate Online Shop

5 years ago

Dear Chan Wah Man,

Thank you for taking the time to get in touch and let us know your order hadn't arrived. As explained in the email and over the phone, unfortunately due to a technical issue, only one of your prints came through our system. I am so sorry for the delay this caused in you receiving your order - I hope now they have arrived with you you are enjoying them.

Please get in touch via email or phone if you decide to go ahead with the offer of the partial refund - I hope this goes someway to make up for the frustration this delay has caused.

Best wishes,

Ruby, Customer Services

Recenzje produktów

Amanda Brown

5 years ago

Data zakupu: 06/10/2018

Co Amanda Brown sądzi o Tate Online Shop:

Easy to use site. Great product. Quick delivery

Recenzje produktów

Anne DeSutter

Tryon, North Carolina

5 years ago

Data zakupu: 06/10/2018

Co Anne DeSutter sądzi o Tate Online Shop:

Excellent and very fast service. Products are of very high quality. Shipping to USA is reliable and expedient.

Recenzje produktów

Wiarygodny klient

5 years ago

Data zakupu: 06/10/2018

DPD was used to deliver my order. Unfortunately they were totally useless. Despite me being at home to accept delivery they only managed to do so on the 4th attempt. On two of the attempts they actual

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Ruby

Tate Online Shop

5 years ago

So sorry to hear about your frustrating experience with DPD - this is not the service we strive to provide and will be passing this onto our account manager. As you did not get the delivery service that you paid for I have arranged for the delivery cost to be refunded back onto the card you paid with. I hope this will go someway to making up for the frustration caused by DPD!

Kind regards,

Ruby, Customer Services

Recenzje produktów

Jean-Paul Schwab

La Sagne

5 years ago

Data zakupu: 06/10/2018

Co Jean-Paul Schwab sądzi o Tate Online Shop:

The transaction is very rapid, fast, the package carefully made, the price...nthing to say :)

Recenzje produktów

Jill Spitznass

5 years ago

Data zakupu: 05/10/2018

Co Jill Spitznass sądzi o Tate Online Shop:

I haven't received my order yet!

Beth

Tate Online Shop

5 years ago

Hi Jill,

I was sorry to hear that you were having trouble receiving your order. After tracking it down with USPS it looks as they had not notified you that it your parcel was taking its time getting through customs. However I managed to chase it up and hope you received my email when I found it was out for delivery. I've just had a look now and it seems as if it has been delivered to yourself. I do hope all is well and you can enjoy your print now it has arrived.

Best Wishes,

Beth,Customer Services

Tommy Benton

5 years ago

Data zakupu: 03/10/2018

Co Tommy Benton sądzi o Tate Online Shop:

The service was good + thanks

Wiarygodny klient

5 years ago

Data zakupu: 04/10/2018

Delivered what I ordered on time as expected - no problems

Nie masz jeszcze zaproszenia do recenzowania?

Informacje o Tate Online Shop

Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate. Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.

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0207 887 8888

Tate, Millbank, London, Greater London, SW1P 4RG, United Kingdom

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Recenzje sprzedawcy Tate Online Shop

Anni Albers Untitled (1926) rugI hesitated to buy this online and unseen, but...it is wonderful!Więcej recenzji tego produktu - (6)Wyświetl stronę produktu

Chris Ofili, Siesta of the Soul, 2010Signed and limited, great piece by one of the most important uk artistWięcej recenzji tego produktu - (4)Wyświetl stronę produktu

Matisse: IcarusGood, but a bit pricey for a poster.Więcej recenzji tego produktu - (9)Wyświetl stronę produktu

John Singer Sargent: Monet Painting by the Edge of a WoodStill awaiting its delivery.Więcej recenzji tego produktu - (1)Wyświetl stronę produktu

Anni Albers exhibition book (paperback)Well produced. Good contentWięcej recenzji tego produktu - (33)Wyświetl stronę produktu

Anni Albers exhibition book (paperback)Wonderful photography and scholarship.Więcej recenzji tego produktu - (33)Wyświetl stronę produktu

Tate Pre-Raphaelite 2019 desk diaryAs good as expected.......Więcej recenzji tego produktu - (17)Wyświetl stronę produktu

J.M.W. Turner: The Lucerne SketchbookThis book is well conceived and buit, nice , educative, moving and ... collectible.Więcej recenzji tego produktu - (5)Wyświetl stronę produktu

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?