Easy, fast and home delivery that actually asked when I would be at home. Product was perfect!
0
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AH
Ann Horak
6 years ago
Data zakupu: 27/07/2018
Co Ann Horak sądzi o Tate Online Shop:
I haven't received this order and when I log onto the tracking site, the most up to date information is from July 31st.
Ruby
Tate Online Shop
6 years ago
Dear Ann,
Thanks for your time and response to my earlier email. So sorry that your items have been delayed due to delivery issues. The replacement items are on their way and should be with you shortly. Rest assured that we are following up with our couriers DPD to get to the bottom of why this happened.
We hope you enjoy the t-shirts and bag when they arrive - let us know what you think!
Best wishes,
Ruby, Customer Services
Recenzje produktów
Haven't received this shirt
Ruby
Tate Online Shop
6 years ago
Dear Ann,
As discussed via email the replacement for this order is on its way. So sorry that the order was lost by DPD and the delay this caused in you receiving your parcel. Would love to hear your feedback once it has arrived with you!
Best,
Ruby, Tate Customer Services
Haven't received this bag so can't review
Ruby
Tate Online Shop
6 years ago
Dear Ann,
We are really sorry to hear that this didn't arrive within the stated time frame, as discussed via email a replacement for this item has been sent out and should be with you shortly. I hope you enjoy this gorgeous bag once it arrives with you this week. We'd love to hear what you think when it arrives!
Best,
Ruby, Customer Services
0
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AH
Ann Horak
6 years ago
Data zakupu: 26/07/2018
Co Ann Horak sądzi o Tate Online Shop:
I haven't received these items and the most recent info on the tracking service is from July 31st.
Ruby
Tate Online Shop
6 years ago
Dear Ann,
Thanks for your time and response to my earlier email. So sorry that your items have been delayed due to delivery issues. The replacement items are on their way (along with the other order you made at the same time) and should be with you shortly. Rest assured that we are following up with our couriers DPD to get to the bottom of why this happened. We hope you enjoy the t-shirts and bag when they arrive - let us know what you think!
Best wishes,
Ruby, Customer Services
Recenzje produktów
I haven't received this shirt so can't rate it!
Ruby
Tate Online Shop
6 years ago
Hi Ann,
Sorry to hear that this order didn't arrive in the stated time frame due to the parcel being misplaced by DPD couriers. As discussed via email a replacement has been sent out and should be with you this week. We'd love to hear what you think about the t-shirt once it arrives.
Best wishes,
Ruby, Customer Services
I haven't received this shirt so can't rate it
Ruby
Tate Online Shop
6 years ago
Hi Ann,
Thanks for bringing to our attention that this order hasn't arrived! As discussed, the replacement for the lost item that was sent out should be with you in the next day or two. We'd love to hear what you think of this t-shirt once it has arrived safely with you.
Best wishes,
Ruby, Customer Services
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Wiarygodny klient
6 years ago
Data zakupu: 04/08/2018
Good communication, delivery and quality product.
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Wiarygodny klient
6 years ago
Data zakupu: 30/07/2018
They were prompt and helpful in answering questions. The catalogue arrived in good time.
Recenzje produktów
Helpful & reliable service.
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Wiarygodny klient
6 years ago
Data zakupu: 29/07/2018
Very quick dispatch; the item was very securely packaged. Very expedient.
Recenzje produktów
When read in tandem with having viewed the exhibition, not only is the artwork comprehensive, but the various talking heads sections helps bring multiple points of view to this aspect of Picasso's lif
...
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Ruby
Tate Online Shop
6 years ago
Thank you for your fantastic review. Great to hear how much you enjoyed the Picasso 1932 exhibition catalogue and that it helped to continue your experience of the exhibition. We hope you enjoy revisiting the story of Picasso's 'Year of Wonders' when ever you like, now you have the book to hand!
Best wishes,
Ruby, Customer Services
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PE
Phoebe Eatwell
6 years ago
Data zakupu: 08/08/2018
Co Phoebe Eatwell sądzi o Tate Online Shop:
Quality of goods excellent. However delivery hit and miss.
0
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PR
phillip richards
6 years ago
Data zakupu: 07/08/2018
Co phillip richards sądzi o Tate Online Shop:
No problem buying items and they arrived very quickly
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate.
Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate.
Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.