Merchant Logo

Recenzje sprzedawcy William Russell

Ocena klientów
Doskonale

Independent provider of international health, life & income protection insurance.

Obsługa
4.6
/5
Produkt
4.5
/5

5

4

3

2

1

123

37

6

1

4

171

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 1,318
Wiarygodny klient
5 years ago
Data zakupu: 04/06/2019
An insurance that sells you a benefit, without covering the administration cost is not covering, if one has to pay 12-15% or more admin cost then why does it say full cover. It is misleading
Merchant Logo
Angela Hurst
William Russell
5 years ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that you are disappointed with the service you have received from us. We strive to deliver quality service for all our customers, all of the time. If this has not been delivered, we would really like to understand more about your experience and how we can improve this going forward. I have already emailed you directly to ask for further information so that I can investigate further for you. Thank you again for getting in touch.
0
Udostępnij
PA
Peter Andersen
5 years ago
Data zakupu: 05/01/2019
Co Peter Andersen sądzi o William Russell:
Quick response time - by email on customer enquiries
Merchant Logo
Angela Hurst
William Russell
5 years ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received when renewing your Global Health Insurance plan with us.
0
Udostępnij
CV
Claudio Franco Vetere
5 years ago
Data zakupu: 28/04/2019
Co Claudio Franco Vetere sądzi o William Russell:
Clear communication. Rapid response to my questions. Redid my invoice as to my quieres immediately. Great team!
Merchant Logo
Angela Hurst
William Russell
5 years ago
Thank you for your fantastic rating and positive feedback. We sincerely appreciate you taking the time to contact us and it’s very good to hear that you are happy with the service you have received from us. Your comments have been passed to the team, it's always nice to hear!
0
Udostępnij
AE
Abimbola Durosinmi-Etti
5 years ago
Data zakupu: 30/04/2019
Co Abimbola Durosinmi-Etti sądzi o William Russell:
Prompt and efficient service . Speedy payment , no hitches .
Merchant Logo
Angela Hurst
William Russell
5 years ago
Thank you for your fantastic rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us. We strive to deliver excellent quality customer care at all times. Thanks again for offering your feedback.
0
Udostępnij
KC
Kris Cooper
5 years ago
Data zakupu: 27/04/2019
Co Kris Cooper sądzi o William Russell:
My query was handled within 24 hours. Really good customer service as always. Thank you :)
Merchant Logo
Angela Hurst
William Russell
5 years ago
Many thanks for your 5 star review of your Global Health insurance renewal. We are delighted to hear how pleased you are with the service that you have received from us, we are always happy to help!
0
Udostępnij
RS
Richard Donald Stanley
5 years ago
Data zakupu: 05/01/2019
Co Richard Donald Stanley sądzi o William Russell:
Efficient and friendly
Merchant Logo
Angela Hurst
William Russell
5 years ago
Thank you so much for your 5* positive feedback regarding your Global Life Insurance renewal. We are happy to have you with us, we love to hear when we get it right for our customers!
0
Udostępnij
Wiarygodny klient
5 years ago
Data zakupu: 01/03/2019
Trustful and reliable
Merchant Logo
Angela Hurst
William Russell
5 years ago
Many thanks for your 5 star review! We are absolutely delighted to hear how pleased you are with the service that you have received from our team. Thank you again for taking the time to comment on your Global Health Insurance renewal.
0
Udostępnij
MJ
Martin Jelf
5 years ago
Data zakupu: 18/04/2019
Co Martin Jelf sądzi o William Russell:
Very Quick and efficient service so far from WR. Your question on this part is quite strange. I do not buy a product or will continue buying a product. This is a Health insurance company and has noth
...
Pokaż wszystkie
Merchant Logo
Angela Hurst
William Russell
5 years ago
Thank you for contacting us with your positive 5* review. Apologies for any confusion over the questions asked, we refer to 'sales' because our client's are essentially buying insurance products from us. I will pass on your feedback and we do appreciate you taking the time to let us know of your experience with us.
0
Udostępnij
Wiarygodny klient
5 years ago
Data zakupu: 17/04/2019
I didn't have any contact with people from William Russel, but my communication with Byung Koo Mulder (Infinity Solutions) throughout the whole process has been excellent.
Merchant Logo
Angela Hurst
William Russell
5 years ago
Thank you for taking the time to contact us with your 5* positive feedback. We are so pleased to hear that you are happy with the service you have received in setting up your new policy.
0
Udostępnij
UA
Ute Arnold
5 years ago
Data zakupu: 19/03/2019
Co Ute Arnold sądzi o William Russell:
Sehr schnelle Rückmeldungen, immer freundlich und zuverlässig. Gute Konditionen
Merchant Logo
Angela Hurst
William Russell
5 years ago
Vielen Dank für Ihre 5 * positive Bewertung! Wir hören gerne, wenn wir es für unsere Kunden richtig machen. Wir freuen uns, dass Sie Ihre globale Gesundheitspolitik mit uns um ein weiteres Jahr verlängern. Nochmals vielen Dank für die Kontaktaufnahme.
0
Udostępnij
Informacje o William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
Pokaż wszystkie
William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
Award

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Dlaczego warto ufać recenzjom na Feefo?

Informacje o William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.