W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy William Russell | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/william-russell-ltd | Feefo

Wyświetlono wszystkie recenzje: 1,318

Wiarygodny klient

5 years ago

Data zakupu: 28/03/2019

Quick response to enquiries and readiness to guide / advise customers on the right medical insurance and payment options

Angela Hurst

William Russell

5 years ago

Thank you very much for your positive feedback. We are delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.

Marat Kalym

South Korea

5 years ago

Data zakupu: 06/03/2019

Co Marat Kalym sądzi o William Russell:

William Russell provides its service in a timely manner with all support if required.

Angela Hurst

William Russell

5 years ago

Many thanks for your positive 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team while renewing your Global Health plan. We sincerely thank you again for taking the time to comment.

Robert Scouller

Jakarta Indonesia

5 years ago

Data zakupu: 28/03/2019

Co Robert Scouller sądzi o William Russell:

Direct Contact Was not able to pay ontime as I was remote from Bank. They extended coverage until funds paid as promised 2 weeks after deadline

Angela Hurst

William Russell

5 years ago

Thank you for your positive review and feedback. We are grateful you have taken the time to contact us and we’re pleased to hear that you are happy with the service you have received from us with regards to your Global Health Insurance renewal. We understand your comment regarding the cost of cover which is a concern affecting the medical insurance industry as a whole. We constantly look at ways that we can provide a comprehensive but affordable cover to our customers. Thank you again for leaving us your feedback.

Stephen James Banks

5 years ago

Data zakupu: 09/03/2019

Co Stephen James Banks sądzi o William Russell:

Customer contact - genuine care.

Angela Hurst

William Russell

5 years ago

Thank you for contacting us with your feedback. We do appreciate you taking the time to let us know of your experience with us.

Wiarygodny klient

5 years ago

Data zakupu: 19/03/2019

W/R where quick to respond to a emergency situation, payed quickly and painlessly to all parties. Great job I hope in the future this service will remain the same

Angela Hurst

William Russell

5 years ago

Thank you for your generous 5* rating and comments! We very much value your feedback and are really pleased to hear that we were able to assist you in your emergency situation. We are happy to have you with us, it's great to know you feel supported and protected.

Wiarygodny klient

5 years ago

Data zakupu: 15/03/2019

Service is good and personal. I was not happy with a settlement that took a very long time and did not compensate as it should have. But that said, the staff respond in real time. Premiums are gettin

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Angela Hurst

William Russell

5 years ago

Thank you for contacting us with your feedback. We apologise for the delays with your claim but we are pleased to hear that you were kept updated throughout the process. I understand our administration team have provided you with some options for your policy, if you wish to discuss your premiums further, please can you contact me at enquiries@william-russell.com. We do appreciate you taking the time to let us know of your experience with us.

Yoav Itshak Rottenberg

5 years ago

Data zakupu: 04/05/2019

Co Yoav Itshak Rottenberg sądzi o William Russell:

They remembered me from previous purchase and were very helpful and informative regarding the new policy.

Angela Hurst

William Russell

5 years ago

Many thanks for your 5 star positive review! We are delighted to hear how pleased you are with the service that you have received in setting up your new Global Health Insurance plan. Thank you again for leaving us your valuable feedback.

Jan Ivar Ljosland

5 years ago

Data zakupu: 06/03/2019

Co Jan Ivar Ljosland sądzi o William Russell:

The conditions are clearly expressed and ordering smooth.

Angela Hurst

William Russell

5 years ago

Thank you so much for taking the time to leave usa review. We are pleased to see that you are happy with the documentation for your new Global Health Insurance plan. Please rest assured that our administration and claims teams are always on hand to assist you along the way. Thanks once again for your 5* positive review.

Wiarygodny klient

5 years ago

Data zakupu: 04/01/2019

William Russell was very patient while our broker was trying to get approval for a forex payment from the Reserve Bank. We were given 30 days grace to settle the account without losing any benefit and

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Angela Hurst

William Russell

5 years ago

Thank you very much for your 5 star positive review! We are so pleased to hear you are happy with the service you have received in renewing your Global Health Insurance Policy. We do hope you stay with us for many years to come and we look forward to assisting with the continued administration of your plan. Thank you again for taking the time to comment.

Wiarygodny klient

5 years ago

Data zakupu: 04/01/2019

I appreciated their Quick and care.

Angela Hurst

William Russell

5 years ago

Thank you for taking the time to provide us with a positive review of your Global Health Insurance renewal and for being a William Russell customer for many years! We are very pleased to hear you remain happy with the service you have received from us. Thanks again for getting in touch.

Nie masz jeszcze zaproszenia do recenzowania?

Informacje o William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

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+44 (0) 1276 486 477

William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom

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