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Recenzje sprzedawcy William Russell

Ocena klientów
Doskonale

Independent provider of international health, life & income protection insurance.

Obsługa
4.6
/5
Produkt
4.5
/5

5

4

3

2

1

124

37

6

1

4

172

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 1,318
GW
Gillian Ruth Wilson
Bali
5 years ago
Data zakupu: 08/10/2018
Co Gillian Ruth Wilson sądzi o William Russell:
I live in bali and needed to go to Singapore for surgery, it was all handled quickly and efficiently
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Natalie Harris
William Russell
5 years ago
Thank you for your 5 star rating and comments. It’s nice to hear that you are happy with the service you have received from us and in particular, that it was handled quickly and efficiently for you. We appreciate you taking time to provide us with feedback.
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CB
Claire Baker
5 years ago
Data zakupu: 08/10/2018
Co Claire Baker sądzi o William Russell:
I didn't have direct contact with william russell but with my broker, but everything was very smooth and i got the documents really quickly, even with an intermediary between us.
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Natalie Harris
William Russell
5 years ago
Thank you so much for your 5 star review. We are thrilled to hear how pleased you are with the quick service that you have received, we appreciate your feedback.
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TS
Tracey Masanda Stoute
Hong Kong
5 years ago
Data zakupu: 08/10/2018
Co Tracey Masanda Stoute sądzi o William Russell:
Always 5 star service. They take the hassle out of having to deal with Doctors and hospitals at a time when you don't need to be thinking about this.
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Natalie Harris
William Russell
5 years ago
Thank you so much for your 5 star review! Our claims team will be very happy to hear that they have been able to take the hassle away during a stressful time. Our sincere thanks to you for taking the time to provide us with valuable feedback.
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Wiarygodny klient
5 years ago
Data zakupu: 08/10/2018
Expensive but good service.
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Natalie Harris
William Russell
5 years ago
Thank you for your positive review and feedback. We are grateful you have taken the time to contact us and we’re pleased to hear that you are happy with the service you have received from us. We understand your point regarding the cost of cover which is a concern affecting the medical insurance industry as a whole, please understand that we constantly look at ways that we can provide a comprehensive but affordable cover to our customers.
0
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Wiarygodny klient
5 years ago
Data zakupu: 08/10/2018
Always good: For the premium, freezing my age to age at plan entry, or of last claim
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Natalie Harris
William Russell
5 years ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
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Wiarygodny klient
5 years ago
Data zakupu: 08/10/2018
Dismissed the query. Selective information provided in unjustified increase in premium.
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Natalie Harris
William Russell
5 years ago
Thank you for your feedback and for the chance to address your concern. We are very sorry that you are not happy with the response you have recently received in relation to your premium increase and we take this opportunity to further explain the reasons behind this. There are several factors to take in to consideration with the increase in premium, for example, the currency of your plan, your policy excess and your country of residence. These reasons and others, are explained further on our website. Please take a look at https://www.william-russell.com/2018-premium/ and contact us on enquiries@william-russell.com where one of our team will be happy to assist if you have any further queries.
0
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GG
Gerlinde Geekie
Kuala Lumpur
5 years ago
Data zakupu: 08/10/2018
Co Gerlinde Geekie sądzi o William Russell:
Very good customer service and effcient communication when it comes to renewal ! But I do not feel informed enough by the offered plans..... Lots of open questions and too complicated to read and to c
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Natalie Harris
William Russell
5 years ago
Thank you for your feedback. We're pleased to hear that you are happy with the service we provide and the communication you have received from us. We would be happy to talk to you about your plan any time, all you need to do is drop us a line at enquiries@william-russell.com with your name, policy number, telephone number and a convenient time and one of our team will give you a call.
0
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CS
Cynthia Soni
St Lucia
5 years ago
Data zakupu: 08/10/2018
Co Cynthia Soni sądzi o William Russell:
Yes, I would recommend William Russell.
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Natalie Harris
William Russell
5 years ago
Many thanks for your feedback, we are so pleased to hear that you would recommend us.
0
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JE
Jacques Erasmus
Thailand
5 years ago
Data zakupu: 08/10/2018
Co Jacques Erasmus sądzi o William Russell:
Their insurance products are internationally standard same as any other international insurance company. So current product are costly and provides very little in value. I would highly suggest relooki
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Natalie Harris
William Russell
5 years ago
Thank you for taking the time to leave us your feedback. Our plans offer various levels of international cover so you can choose whichever plan suits your needs. We will always try to ensure that our plans are innovative, flexible and easy to use. All benefits and premiums are reviewed on an annual basis to ensure we are offering the best possible cover to our customers globally. If you would like to discuss your current plan with a member of our team, please do let us know at enquiries@william-russell.com and we will be happy to contact you.
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AH
Angela Beatrix Holmes
5 years ago
Data zakupu: 08/10/2018
Co Angela Beatrix Holmes sądzi o William Russell:
We are a family of four and have had our insurance with William Russel for several years now and we haven't used it alot.
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Natalie Harris
William Russell
5 years ago
Thank for leaving us your feedback, we do appreciate this. Should you ever need to use your insurance, our team are here and happy to help you through this any time.
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Informacje o William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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Informacje o William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.