W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

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Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy William Russell | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/william-russell-ltd | Feefo

Wyświetlono wszystkie recenzje: 1,318

Emma Susan Redgrove

Beijing

6 years ago

Data zakupu: 31/05/2018

Co Emma Susan Redgrove sądzi o William Russell:

Joe Holden provided me with outstanding service. I recently landed a job in Beijing (unfortunately for me, I am the companies first expat) as such I needed to organise my own health Insurance. I fille

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Natalie Harris

William Russell

6 years ago

Thank you for taking the time to leave such a lovely review. Moving to a new country can be a daunting process and it's so good hear that Joe was able to make at least one part of this process a little easier for you. I understand Joe has thanked you personally for your review but I would like to do the same on behalf of all our team. We wish you all the best with your new life in China.

Wiarygodny klient

6 years ago

Data zakupu: 31/05/2018

Very quick response time, friendly service, overall very happy with William Russell.

Natalie Harris

William Russell

6 years ago

Many thanks for your excellent review. We are delighted to hear how pleased you are with the service that you have received. It's a pleasure to have you as a customer of William Russell. Thanks again for your time.

Wiarygodny klient

6 years ago

Data zakupu: 31/05/2018

Very responsive in sending insurance card to me

Natalie Harris

William Russell

6 years ago

Thank you very much for giving us a 5* review. We are very happy to hear that you are so pleased with the service we offer.

Daniel Hocutt

6 years ago

Data zakupu: 31/05/2018

Co Daniel Hocutt sądzi o William Russell:

They are rated 5* based on pre-purchase and purchase support. Very personable and informative. However, there have been no claims and I trust that the same level of support will be there.

Natalie Harris

William Russell

6 years ago

Thank you very much for your 5 star review! We are very pleased to hear you are happy with the service you have received so far. We do our absolute best to ensure we provide a professional yet caring service at all times, our claims team are always on hand to assist you along the way should you ever have the need to claim. Thank you again for taking the time to comment.

Soren Christiansen

6 years ago

Data zakupu: 31/05/2018

Co Soren Christiansen sądzi o William Russell:

My agent took very good care and made it easy to get started. Luckily I have not needed the service from my health insurance yet.

Natalie Harris

William Russell

6 years ago

Thank you very much for your feedback, it is very much appreciated. We work with some excellent brokers and I'm very pleased to hear that yours made the application process simple and easy, as it should be. Thank you for taking the time to get in touch.

Guy Adrian Johnston

Base location Cyprus

6 years ago

Data zakupu: 09/05/2018

Co Guy Adrian Johnston sądzi o William Russell:

William Russell Customer Service Officer that I deal with makes every effort to update me on any changes, the continued or not suitability of my policy and offers advice. Nice personal touch. Friendl

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Natalie Harris

William Russell

6 years ago

Thank you for taking the time to leaving us your valuable feedback. We strive to deliver excellent quality care with a personal approach to all our customers and I'm so glad to hear that you feel we have delivered that. It's a pleasure to have you as a customer of William Russell.

Guy Adrian Johnston

6 years ago

Acknowledged. Many thanks.

Mike Luettig

6 years ago

Data zakupu: 31/05/2018

Co Mike Luettig sądzi o William Russell:

Fast response - reliable services - understanding customer service team - helpfull

Natalie Harris

William Russell

6 years ago

Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team.

Ying Liang

Hong Kong

6 years ago

Data zakupu: 31/05/2018

Co Ying Liang sądzi o William Russell:

I am not very pleased about my name on the membership card was printed incorrectly. The replaced card is still on the way to me.

Natalie Harris

William Russell

6 years ago

Thank you for taking the time to leave us your review. I am very sorry that your name was printed incorrectly on the card issued to you and the inconvenience that was caused to you by having to request a new one. I do hope that you have now received your correct replacement card but if there is anything else we can do for you, please do get in touch anytime.

Edward Haynes

6 years ago

Data zakupu: 01/06/2018

Co Edward Haynes sądzi o William Russell:

I was very impressed with my last experience with William Russell. Very speedy response time, making what I would normally deem to be a 'difficult and arduous' process be very simple and easy. Well do

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Natalie Harris

William Russell

6 years ago

Thank you so much for your feedback. We are delighted that we were able to able to assist you quickly and effectively. It's a pleasure to have you as a customer of William Russell and we are here to help whenever you need us.

Nicolette Muller

6 years ago

Data zakupu: 09/05/2018

Co Nicolette Muller sądzi o William Russell:

excellent time response

Natalie Harris

William Russell

6 years ago

Thank you so much - your feedback is very much appreciated.

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Informacje o William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

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+44 (0) 1276 486 477

William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom

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