W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy William Russell | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/william-russell-ltd | Feefo

Wyświetlono wszystkie recenzje: 1,318

Wiarygodny klient

11 months ago

Data zakupu: 05/10/2023

Customer service is excellent. It is good to know that you can always reach them to receive professional assistance.

Angela Hurst

William Russell

11 months ago

Many thanks for your 5 star positive review. We are delighted to hear how pleased you are with the service that you have received. Thank you again for leaving us your feedback.

Recenzje produktów

Wiarygodny klient

11 months ago

Data zakupu: 09/07/2023

Excellent services.

Angela Hurst

William Russell

11 months ago

Thank you for your positive 5* review. We're pleased to see you've experienced excellent service while renewing your Personal Health plan with us and we're happy to have you as a member!

Claire Wanjiru Muchiri

11 months ago

Data zakupu: 05/10/2023

Co Claire Wanjiru Muchiri sądzi o William Russell:

Thank you for the good service!

Angela Hurst

William Russell

11 months ago

Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received. Thank you again for leaving us your feedback.

John Alexander Muirhead

11 months ago

Data zakupu: 09/09/2023

Co John Alexander Muirhead sądzi o William Russell:

Extremely helpful and professional team. Attentive and knowledgeable, nothing negative to report. I’m very impressed and although expensive insurance it is worth it.

Angela Hurst

William Russell

11 months ago

Thank you very much for your positive 5 star review! We are very pleased to hear you are happy with the service you have received from us. We do our absolute best to ensure we provide a professional yet caring service at all times, our policy services and claims teams are always on hand to assist you along the way should you ever need us. Thank you again for taking the time to comment.

Recenzje produktów

Rhea Benjafield

11 months ago

Data zakupu: 09/01/2023

Co Rhea Benjafield sądzi o William Russell:

They were great when my son was admitted to hospital.

Angela Hurst

William Russell

11 months ago

Thank you for your comments and 5* positive review! We are so pleased to hear that you are happy with the service you have received from us when you son was admitted to hospital, we're here to help and hope your son is doing well. Thanks again for taking the time to leave us your feedback.

Wiarygodny klient

11 months ago

Data zakupu: 09/01/2023

Bronze Health Plan. Serves my needs well. Always very prompt and clear in their responses to my communications. I have been with them for many years and very satisfied.

Angela Hurst

William Russell

11 months ago

Thank you for taking the time to provide this valuable feedback and for being a William Russell customer for many years! We are glad to hear you are happy with the service you have received from us. Should you ever need to use your insurance, our team is always here to help whatever the situation so please do get in touch if you need our assistance.

Recenzje produktów

Peter John Maxfield

11 months ago

Data zakupu: 02/10/2023

Co Peter John Maxfield sądzi o William Russell:

Great insurance company for our family. We have been using WR insurance for long time. We got quick response from claim department. Very impressive.

Angela Hurst

William Russell

11 months ago

Thank you for your positive review and comments. We're happy to have had you with us as a loyal member for so many years and we're thrilled to see that you have had some great service from our claims team. Thanks again for leaving us your feedback.

Wiarygodny klient

11 months ago

Data zakupu: 31/08/2023

My experience with William Russell and the after hours Cega group has been outstanding. They were supportive and have had great followup. My husband had a health concern that required day surgery at t

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Angela Hurst

William Russell

11 months ago

Many thanks for your review and comments. We're happy to have been able to support you through your renewal and that you've had some great experiences while in Vietnam. Your comments regarding the support while in Mexico have been passed to our claims team to investigate further for you. We very much appreciate your feedback and thanks again for taking the time to leave us your review.

Recenzje produktów

Rudolf Nutzel

11 months ago

Data zakupu: 28/08/2023

Co Rudolf Nutzel sądzi o William Russell:

Very efficient and professional service, especially your broker in Indonesia, Dr. Neil Weston.

Angela Hurst

William Russell

11 months ago

Thank you for your positive 5* review and comments. We're happy to have you with us for another year!

Frederick Basquil

Sydney

11 months ago

Data zakupu: 09/01/2023

Co Frederick Basquil sądzi o William Russell:

The rates are generally good, service is ok, but as Im simply renewing its not that difficult to serve me, however expectations were met.

Angela Hurst

William Russell

11 months ago

Thank you for taking the time to contact us with your feedback. We are pleased to hear that you remain happy with the service you have received.

Recenzje produktów

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Informacje o William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

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+44 (0) 1276 486 477

William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo

Recenzje sprzedawcy William Russell

Protection Renewing MemberTrustworthy company for life insurance purchase madeWięcej recenzji tego produktu - (77)Wyświetl stronę produktu

Health Renewing MemberYou have taken care of my health issues over the years without issue. I trust William Russell and the employees.Więcej recenzji tego produktu - (177)Wyświetl stronę produktu

Health Renewing MemberMy plan serves my needs. The premium is very high which is the only downside.Więcej recenzji tego produktu - (177)Wyświetl stronę produktu

Health Renewing MemberThe renewal process was simple and straightforward. The employees at William Russell answered our questions and provided great support....Więcej recenzji tego produktu - (177)Wyświetl stronę produktu

Protection Renewing MemberIncrease from last year was a bit muchWięcej recenzji tego produktu - (77)Wyświetl stronę produktu

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?