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Recenzje sprzedawcy William Russell

Ocena klientów
Doskonale

Independent provider of international health, life & income protection insurance.

Obsługa
4.6
/5
Produkt
4.5
/5

5

4

3

2

1

124

37

6

1

4

172

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 1,318
RM
Robert McKnight
1 year ago
Data zakupu: 13/06/2023
Co Robert McKnight sądzi o William Russell:
Fast, efficient, and hassle free- just what a person requires especially if you are working overseas.
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Angela Hurst
William Russell
1 year ago
Thank you so much for your positive 5* review. It's good to know you feel secure and protected while overseas and we're happy to have been able to make your protection plan renew hassle free! Thanks again for your feedback.
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Wiarygodny klient
1 year ago
Data zakupu: 07/05/2023
The experience was smooth and helpful
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Angela Hurst
William Russell
1 year ago
Thank you for your positive 5* review of our Personal Protection plan, we're happy to have you with us as a new William Russell member!
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0
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TF
Terry Leland Fredrickson
Bangkok
1 year ago
Data zakupu: 07/08/2023
Co Terry Leland Fredrickson sądzi o William Russell:
Communication with the hospital was very quick and efficient. I didn't need to do anything.
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Angela Hurst
William Russell
1 year ago
Many thanks for your 5* positive review. We do love to hear when we get things right and we're so pleased to read of your recent experience with our claims team. Thanks again for taking the time to leave us your review.
0
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CA
Carl Aegidius
1 year ago
Data zakupu: 06/08/2023
Co Carl Aegidius sądzi o William Russell:
Lack of empathy
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Angela Hurst
William Russell
1 year ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that you are disappointed with the service you have received from us. We strive to deliver quality service and excellent medical cover for all our customers, all the time. If this has not been delivered, we would really like to understand more about your experience and how we can improve this going forward. If you are happy to discuss this further, please can you contact me at contact@william-russell.com. Thank you again for getting in touch.
0
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Wiarygodny klient
1 year ago
Data zakupu: 07/01/2023
Easy process, responsive and informative represantives.
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Angela Hurst
William Russell
1 year ago
Many thanks for your positive 5* review of your new Health Plan. We're happy to have you on board as a new William Russell member and we're here should you ever need us!
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0
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NC
Nyasha Hilary Tamuka Chikwati
1 year ago
Data zakupu: 28/06/2023
Co Nyasha Hilary Tamuka Chikwati sądzi o William Russell:
Covers my needs, i would recommend it, if you are far from home.
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Angela Hurst
William Russell
1 year ago
Thank you for taking the time to leave us your review. Please do recommend us to your family, friends and colleagues and take advantage of our refer a friend incentive!
0
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SY
Suzanne Lee Young
1 year ago
Data zakupu: 29/06/2023
Co Suzanne Lee Young sądzi o William Russell:
For the first time I did not receive a proposal/quote for the forthcoming year so I assumed that my policy was being automatically renewed. However, it was not and I heard nothing from William Russell
...
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Angela Hurst
William Russell
1 year ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that you have found our renewal process unsatisfactory. We strive to deliver excellent quality customer care at all times, issuing renewal invites well in advance of the renewal date to allow time to consider. We would really like to understand more about your experience and have contacted you directly. We do hope that your experience with us going forward is a much more positive one and thank you again for getting in touch with us.
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Wiarygodny klient
1 year ago
Data zakupu: 29/06/2023
I forgot to get around to it, and it auto-renewed. Thanks.
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Angela Hurst
William Russell
1 year ago
Thank you kindly for your positive 5* review! We're happy to provide you with the peace of mind you need with our protection plans, many thanks for renewing and staying with us for another year!
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JZ
Jacobo Murillo Zolezzi
1 year ago
Data zakupu: 27/06/2023
Co Jacobo Murillo Zolezzi sądzi o William Russell:
Service was very responsive. Questions were quickly answered, and feedback was prompt.
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Angela Hurst
William Russell
1 year ago
Thank you for taking out a new Personal Protection plan with us and for leaving a positive 5* review of your experience. It's lovely to hear when we get things right for our members!
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Wiarygodny klient
1 year ago
Data zakupu: 07/05/2023
I have just returned to WR after some years away and so far I don't have a full picture of how they are going to be especially when/if I make a claim. I will say that their representative is super ef
...
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Angela Hurst
William Russell
1 year ago
Thank you for your review and comments, it's nice to hear that you found our staff to he helpful and efficient, we're always here should you need us! Our claims team are also on hand should you have the need to claim, they will be able to assist you through the process. Thanks for taking the time to leave us your review and for becoming a William Russell member!
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Informacje o William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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Informacje o William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.