Merchant Logo

Recenzje sprzedawcy William Russell

Ocena klientów
Doskonale

Independent provider of international health, life & income protection insurance.

Obsługa
4.6
/5
Produkt
4.5
/5

5

4

3

2

1

124

37

6

1

4

172

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 1,318
WM
William Alan Macdonald
1 year ago
Data zakupu: 05/01/2023
Co William Alan Macdonald sądzi o William Russell:
They always respond promptly and generally give good advice at annual renewal time. I have only ever made one claim since 2012 when I took out cover but the renewal exercise gives me confidence that a
...
Pokaż wszystkie
Merchant Logo
Angela Hurst
William Russell
1 year ago
Thank you very much for your review. We are very pleased to hear you are happy with the service you have received so far. We do our absolute best to ensure we provide a professional yet caring service at all times, our claims team are always on hand to assist you along the way should you ever have the need to claim. Thank you again for taking the time to comment.
Recenzje produktów

0
Udostępnij
CO
Clinton Edwin Olckers
1 year ago
Data zakupu: 27/04/2023
Co Clinton Edwin Olckers sądzi o William Russell:
Always ensuring the i am covered and going that extra mile.
Merchant Logo
Angela Hurst
William Russell
1 year ago
Thank you for your generous rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us!
0
Udostępnij
Wiarygodny klient
1 year ago
Data zakupu: 05/02/2023
It was difficult to get the payment through. The agent I worked with wasn't willing to get on the phone with me and my bank and didn't offer feasible ways to pay that wouldn't end up costing me more.
Merchant Logo
Angela Hurst
William Russell
1 year ago
Many thanks for your review and comments. I'm sorry you have experienced issues with making payments, we have recently upgraded our payment software so can offer a secure online payment link for our customers to make card payments directly. We are hoping this will prove helpful. We appreciate you getting in touch.
0
Udostępnij
AD
Albertino Antonio Damasceno
1 year ago
Data zakupu: 26/04/2023
Co Albertino Antonio Damasceno sądzi o William Russell:
I never used Willian Russel. I am apying for 19 years a large amount of money and the monthly price allways increase
Merchant Logo
Angela Hurst
William Russell
1 year ago
Thanks very much for your review. If you would like to speak to one of our team in more depth about the cover you have and the premium you pay, please feel free to get in touch anytime at contact@william-russell.com.
Recenzje produktów

0
Udostępnij
TC
Terence Richard Cramp
Ciawi, Bogor, Indonesia
1 year ago
Data zakupu: 27/04/2023
Co Terence Richard Cramp sądzi o William Russell:
As always, excellent service. efficient, helpful and patient!!
Merchant Logo
Angela Hurst
William Russell
1 year ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received!
Recenzje produktów

0
Udostępnij
Wiarygodny klient
1 year ago
Data zakupu: 26/04/2023
Nice prompt reminder to settle upcoming renewal. Once done, speedy confirmation and issuance of the cover
Merchant Logo
Angela Hurst
William Russell
1 year ago
Thank you for your 5* review and comments. We're happy to have you with us as a William Russell member!
Recenzje produktów

0
Udostępnij
MK
Michael Konopatzki
1 year ago
Data zakupu: 25/04/2023
Co Michael Konopatzki sądzi o William Russell:
----------
Merchant Logo
Angela Hurst
William Russell
1 year ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that you are disappointed with the service you have received from us. We strive to deliver quality service and excellent medical cover for all our customers, all the time. If this has not been delivered, we would really like to understand more about your experience and how we can improve this going forward. If you are happy to discuss this further, please can you contact me at contact@william-russell.com. Thank you again for getting in touch.
Recenzje produktów

0
Udostępnij
AB
Alexander Michael Bishop
1 year ago
Data zakupu: 05/01/2023
Co Alexander Michael Bishop sądzi o William Russell:
Very good friendly and helpful service, The price for the insurance is okay and has not increased a lot over the years.
Merchant Logo
Angela Hurst
William Russell
1 year ago
Many thanks for your positive 5 star review. We are delighted to hear how pleased you are with the service that you have received. Thank you again for leaving us your feedback.
Recenzje produktów

0
Udostępnij
Wiarygodny klient
1 year ago
Data zakupu: 05/03/2023
Clear and professional customer service. Human feel, not « robot » feel.
Merchant Logo
Angela Hurst
William Russell
1 year ago
Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.
Recenzje produktów

0
Udostępnij
WV
Werner Juan Verwey
1 year ago
Data zakupu: 26/04/2023
Co Werner Juan Verwey sądzi o William Russell:
Overly expensive annual increases!
Merchant Logo
Angela Hurst
William Russell
1 year ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that you are disappointed with the service you have received from us. If you would like to speak to one of our team in more depth about the cover you have and the premium you pay, please feel free to get in touch anytime: contact@william-russell.com
0
Udostępnij
Informacje o William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
Pokaż wszystkie
William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
Award

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Dlaczego warto ufać recenzjom na Feefo?

Informacje o William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.