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Recenzje sprzedawcy William Russell

Ocena klientów
Doskonale

Independent provider of international health, life & income protection insurance.

Obsługa
4.6
/5
Produkt
4.5
/5

5

4

3

2

1

123

37

6

1

4

171

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 1,318
SC
Stephen Charles Christie
1 year ago
Data zakupu: 17/12/2022
Co Stephen Charles Christie sądzi o William Russell:
Helpful, kept me informed where needed and refund approved expenses prompty
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Angela Hurst
William Russell
1 year ago
Thank you for your positive review and comments. We're glad to see that your claims are being processed in a timely manner and that our teams have remained helpful in administering your plan. Thanks again for taking the time to leave us your feedback.
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Wiarygodny klient
1 year ago
Data zakupu: 19/12/2022
Excellent service
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Angela Hurst
William Russell
1 year ago
Thanks so much for your positive 5* review of your Personal Protection Plan renewal. We're happy to have you with us as a William Russell member!
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Wiarygodny klient
1 year ago
Data zakupu: 15/12/2022
I have sent the invoice with a claim. The claim is within the excess, but I still did not get any acknowledgement that it was approved, nothing at all.
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Angela Hurst
William Russell
1 year ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that you have found our claims process unsatisfactory on this occasion. We strive to deliver excellent quality customer care at all times and claiming medical bills should be easy and straight forward. I have spoken with our claims team today who have emailed you in response to your recent submission. The delays encountered on this occasion are not indicative of our usual standard of service but are a result of a high influx of claims at the moment which the team are working hard to process. We do hope that your experience with us going forward is a much more positive one and thank you again for getting in touch with us.
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Noah Weinzweig
1 year ago
Data zakupu: 16/12/2022
Co Noah Weinzweig sądzi o William Russell:
I think I'm in 20 years deep with William Russell and they have NEVER let me down when I needed them! My health partners for life!
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Angela Hurst
William Russell
1 year ago
Many thanks for your positive 5* review. We're so happy to have had you as a William Russell member for so many years now and that we have been able to be there for you when you need us most. Thanks again for taking the time to leave us your review.
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Wiarygodny klient
1 year ago
Data zakupu: 19/12/2022
I have confidence in WR, their customer service supported several revisions of my policy so that I was happy with it.
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Angela Hurst
William Russell
1 year ago
Thank you for your positive 5* review of your Personal Health Plan renewal. We are delighted to hear how pleased you are with the service that you have received. Thank you again for leaving us your feedback.
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Janet Humphrey
1 year ago
Data zakupu: 15/12/2022
Co Janet Humphrey sądzi o William Russell:
Yes, I found the Consultant extremely helpful. He provided options and information on alternatives that ensured my membership for the following year.
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Angela Hurst
William Russell
1 year ago
Thanks so much for your positive 5* review and kind comments which have been passed to your policy manager. It's nice to see that we've been able to provide suitable options so you have the cover that suits your requirements. Thanks again for taking the time to leave us your feedback.
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Mario Eichentopf
1 year ago
Data zakupu: 11/12/2022
Co Mario Eichentopf sądzi o William Russell:
precise, fast, simple handling process
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Angela Hurst
William Russell
1 year ago
Many thanks for your positive feedback, we're happy to have you with us for another year!
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Wiarygodny klient
1 year ago
Data zakupu: 12/12/2022
They did everything well, yes, i would "buy " from them again. They did nothing to complain about, their service is and in my experience always has been first class.
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Angela Hurst
William Russell
1 year ago
Thank you so much for your positive 5* review and kind comments. We're so pleased to hear when we get things right for our members and we're thrilled to have helped you renew your Personal Health plan with us for another year!
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Wiarygodny klient
1 year ago
Data zakupu: 15/12/2022
die Beratung und der Service etc. war sehr gut
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Angela Hurst
William Russell
1 year ago
Vielen Dank für Ihre positive Bewertung und Kommentare. Wir freuen uns, Sie als William Russell-Mitglied an Bord zu haben!
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Wiarygodny klient
1 year ago
Data zakupu: 12/07/2022
I found one of the most amazing people who helped me define the best insurance plan for me. Highly recommended!
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Angela Hurst
William Russell
1 year ago
Many thanks indeed for your glowing 5* review, your comments have been passed to your account handler who was thrilled to have been able to assist.
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Informacje o William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
Pokaż wszystkie
William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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Informacje o William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.