W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy William Russell | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/william-russell-ltd | Feefo

Wyświetlono wszystkie recenzje: 1,318

Ulrich Pfeil

1 year ago

Data zakupu: 25/11/2022

Co Ulrich Pfeil sądzi o William Russell:

Reimbursement process in general is smooth, but the response sometimes takes too long. Staff is friendly and helpful. Some minor mistakes happen, but are corrected once highlighted back to them.

Angela Hurst

William Russell

1 year ago

Thank you for your review and comments. We appreciate the feedback and will let the relevant teams know. We appreciate your patience through busy periods where our service can be a little slower than we would like. We hope you will continue to enjoy a great service from us going forwards.

Recenzje produktów

Wiarygodny klient

1 year ago

Data zakupu: 26/11/2022

Nice service, answers all questions fast.

Angela Hurst

William Russell

1 year ago

Thank you so much for your positive 5* review. We're glad to have been able to assist in renewing your Personal Protection Plan for another year!

Elias Nicolas El Hani

1 year ago

Data zakupu: 11/10/2022

Co Elias Nicolas El Hani sądzi o William Russell:

Still buying from them after decades as a client

Angela Hurst

William Russell

1 year ago

Many thanks for your review. We are happy to have you with us as a William Russell member for so many years and we very much appreciate the feedback.

Recenzje produktów

Jason Stevenson

1 year ago

Data zakupu: 11/02/2022

Co Jason Stevenson sądzi o William Russell:

Service within expectations.

Angela Hurst

William Russell

1 year ago

Thank you very much for your 5 star review! We are very pleased to hear you are happy with the service you have received and thank you again for taking the time to comment.

Recenzje produktów

Wiarygodny klient

1 year ago

Data zakupu: 11/12/2022

Efficient and friendly

Angela Hurst

William Russell

1 year ago

Many thanks for your positive 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.

Recenzje produktów

Patrick Agyapong

1 year ago

Data zakupu: 18/11/2022

Co Patrick Agyapong sądzi o William Russell:

Fast application processing

Angela Hurst

William Russell

1 year ago

Many thanks for your positive 5* feedback. We are so happy to have you with us as a William Russell Member and we're here should you ever need us!

Recenzje produktów

Wiarygodny klient

1 year ago

Data zakupu: 07/12/2022

I’ve been with William Russel for several years and the staff have always been helpful and responsive - I’ve fortunately never had to put in a significant claim hence the 4 stars only!

Angela Hurst

William Russell

1 year ago

Many thanks for your positive feedback. We are happy to have you with us and it's great to know you have always found us to be helpful, we're here should you ever need us!

Recenzje produktów

Wiarygodny klient

1 year ago

Data zakupu: 05/12/2022

Very happy with the service received from WR. I have not had to utilise the service thankfully, but I am confident that it will be dealt with professionally and efficiently, if I do ;)

Angela Hurst

William Russell

1 year ago

Thank you very much for your 5 star review! We are very pleased to hear you are happy with the service you have received so far. We do our absolute best to ensure we provide a professional yet caring service at all times, our claims team are always on hand to assist you along the way should you ever have the need to claim. Thank you again for taking the time to comment.

Recenzje produktów

Andrew John Yates

1 year ago

Data zakupu: 11/04/2022

Co Andrew John Yates sądzi o William Russell:

I dealt with Julie Newman and she responded to me in a very timely manner every time I emailed her. While I am still waiting for my claim to be settled I have received confirmation that my procedure h

...

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Angela Hurst

William Russell

1 year ago

Thank you very much for your 5 star review! Your comments have been passed on to our claims team who were really pleased to hear this. We sincerely thank you again for taking the time to comment.

Wiarygodny klient

1 year ago

Data zakupu: 13/11/2022

I thought Andy Canham did a great job for me .... super responsive and efficient.

Angela Hurst

William Russell

1 year ago

Many thanks for your positive 5* review. Your comments have been passed to Andy, who was thrilled to hear that you have been happy with your Health Plan renewal this year. We're always here, should you need us!

Recenzje produktów

Nie masz jeszcze zaproszenia do recenzowania?

Informacje o William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

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+44 (0) 1276 486 477

William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo

Recenzje sprzedawcy William Russell

Health Renewing MemberOffer is sent out in advance and you have time to compare and study the changes to the previous year. Unfortunately the pricing increase is quite high...Więcej recenzji tego produktu - (177)Wyświetl stronę produktu

Health Renewing MemberNice process Simple and easyWięcej recenzji tego produktu - (114)Wyświetl stronę produktu

Health Renewing MemberUsed service for 10+ years, no complaintsWięcej recenzji tego produktu - (114)Wyświetl stronę produktu

Protection Renewing MemberPrefer endowment policy. It gives a return later in life.Więcej recenzji tego produktu - (37)Wyświetl stronę produktu

Health New MemberExtensive world coverage and readily available customer care supportWięcej recenzji tego produktu - (177)Wyświetl stronę produktu

Healthcare RenewalSimple process and efficientWięcej recenzji tego produktu - (114)Wyświetl stronę produktu

Healthcare RenewalVery happy but have not used the service yetWięcej recenzji tego produktu - (114)Wyświetl stronę produktu

Health Renewing Membervery happy with the serviceWięcej recenzji tego produktu - (114)Wyświetl stronę produktu

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?